Dŵr Cymru Welsh Water
Live/final customer debt; business/consumer split UNKNOWN
- Fit / qualification
- Engagement text2October23:59 vs summary3October, already closed; successor procurement, eligibility, data/security/vulnerability and partner route UNVERIFIED
- Deadline / meaning
- Engagement ended 2 October 2026; future tender UNKNOWN · UNKNOWN
- Source freshness
- UNVERIFIED · last source observation: UNKNOWN
- Stage
- FUTURE WATCH; MARKET ENGAGEMENT CLOSED
- Next action
- P016: watch successor notice and vulnerability/digital-collections requirements
- Action owner
- P016
Original source — current status qualified belowResearch-only: Research-only: latest buyer pack/date and delivery eligibility unverified. Household debt is not the B2B invoice pilot.
Evidence, qualification and receipts
- Demand evidence
- See original lane qualification; current external buying status not established
- Business ownership
- Pura Support Ltd
- Full fit / qualification gaps
- Engagement text2October23:59 vs summary3October, already closed; successor procurement, eligibility, data/security/vulnerability and partner route UNVERIFIED
- Published / meaning
- 10September2026 preliminary market-engagement notice; not a call for competition
- Source scope
- Retained source provenance; full invitation/pack must be qualified
- Decision / receiver receipts
- No receiver admission or START established
GCA
Public-sector debt mix UNKNOWN; not an established B2B pilot
- Fit / qualification
- Planned opening14October notice vs15October buyer schedule; no open-tender inference. Financial, regulated partner, data/security/vulnerability and delivery evidence UNVERIFIED
- Deadline / meaning
- Tender expected October 2026; exact date UNKNOWN · UNKNOWN
- Source freshness
- UNVERIFIED · last source observation: UNKNOWN
- Stage
- PLANNED WATCH; NOT OPEN VERIFIED
- Next action
- P016: verify notice, FCA-authorised partner eligibility and procurement route
- Action owner
- P016
Original source — current status qualified belowResearch-only: Research-only: latest buyer pack/date and delivery eligibility unverified. Household debt is not the B2B invoice pilot.
Evidence, qualification and receipts
- Demand evidence
- See original lane qualification; current external buying status not established
- Business ownership
- Pura Support Ltd
- Full fit / qualification gaps
- Planned opening14October notice vs15October buyer schedule; no open-tender inference. Financial, regulated partner, data/security/vulnerability and delivery evidence UNVERIFIED
- Published / meaning
- 9September2026 engagement notice; buyer-page publication UNKNOWN
- Source scope
- Retained source provenance; full invitation/pack must be qualified
- Decision / receiver receipts
- No receiver admission or START established
GreenSquareAccord Limited
Own scalable contact-centre platform: inbound/outbound voice, email, SMS, IVR/routing, unified agent desktop/history, reporting and workforce management. Later …
- Fit / qualification
- Enterprise telephony/CCaaS, workforce management, 24-hour support, housing data/security, migration, integrations, prime references and bespoke-versus-platform delivery need qualification. Pura capacity and eligibility UNKNOWN.
- Deadline / meaning
- PLANNED NOTICE; live tender UNKNOWN. Manual Sell2Wales mirror review on 2026-10-12 still shows the planned notice; estimated tender publication 2026-09-24 is not actual publication. Full notice EOI deadline 2026-10-13 23:59; summary rollup says 2026-10-14. The mirror says the buyer does not administer the notice there and lists no documents. Current tender-portal invitation, eligibility and route remain UNKNOWN; enquiry deadline 2026-10-01 elapsed. · UNKNOWN
- Source freshness
- UNVERIFIED · last source observation: UNKNOWN
- Stage
- DISCOVERY_QUALIFIED_CURRENT_STAGE_UNVERIFIED_NOT_CONTACT_READY
- Next action
- P016 verifies the actual successor tender/current deadline using existing permitted access; qualifies prime versus module/partner route, support obligations, legacy interfaces and whether a bespoke component is sought before drafting contact.
- Action owner
- P016
Original source — current status qualified belowResearch-only: Research-only: current buyer invitation and supplier eligibility remain unverified; no governed action identity.
Evidence, qualification and receipts
- Demand evidence
- See original lane qualification; current external buying status not established
- Business ownership
- Pura Support Ltd
- Full fit / qualification gaps
- Enterprise telephony/CCaaS, workforce management, 24-hour support, housing data/security, migration, integrations, prime references and bespoke-versus-platform delivery need qualification. Pura capacity and eligibility UNKNOWN.
- Published / meaning
- 2026-07-13 original notice; official Welsh mirror first published 2026-07-14
- Source scope
- Retained source provenance; full invitation/pack must be qualified
- Decision / receiver receipts
- No receiver admission or START established