Debt Collection & Utilities BPO — qualification watch
Three retained research leads. United Utilities original public buyer page read 10 October confirms its displayed 12 October 16:00 UK response deadline and COPQ stage. COPQ/Lot2 documents remain unread; a public-page 200 does not establish latest amendments, eligibility or bid readiness. Observation dates below are retained evidence clocks, not renewed by opening this page. Household debt is separate from the UK B2B receivables pilot.
United Utilities — PRO004741 · Lot 2 outbound BPO
CURRENT STAGE: QUALIFYING · UNDECIDED
WHAT HAPPENED: Official notice 12 September 2026; latest lot-pack publication UNKNOWN
WHAT IS HAPPENING NOW: Public buyer response date and COPQ stage recorded 10 October. Latest amendments/withdrawal UNKNOWN; COPQ/Lot2 documents remain unread; eligibility, supplier/partner provisions and live bid readiness UNKNOWN
ACTION OWNER: P016
BLOCKER: Current lot pack/amendments; financial/quality pass-fail; security/data protection; vulnerability/customer conduct; operating capacity and supplier/partner eligibility UNVERIFIED
NEXT ACTION: P016: existing qualified supplier/account owner supplies current COPQ/Lot2 pack and amendments through its permitted human route; qualify eligibility, financial/quality and supplier/partner provisions internally; P027 admission remains separateCOMMERCIAL DECISIONApproval authorises safe internal progression only. External send, submission and commitment remain separately gated.
Current decision receipt: UNKNOWN — no qualified event matches this entity, evidence revision and current decision.
Decision history — latest 20 retained events
- UNKNOWN — no immutable decision event recorded.
These are P016 internal decision receipts; receiver admission, START, SEND and foreign canonical decisions remain separate.
Published stage evidence: COPQ PUBLIC PAGE OBSERVED; LOT PACK HOLD 12 October 16:00 UK recorded buyer response deadline has passed; conflicting 29 December date does not prove an open bid. Latest buyer status UNKNOWN.
Original buyer / official notice source
Official notice publication — buyer administration may differ
Publication and meaning: Official notice 12 September 2026; latest lot-pack publication UNKNOWN
Source observation: 2026-10-10T08:19:48.889884+00:00 — retained bounded original buyer public-page read; completed08:19:49.111864UTC, HTTP200,21357bytes, no truncation
Current buyer verification: Public buyer response date and COPQ stage recorded 10 October. Latest amendments/withdrawal UNKNOWN; COPQ/Lot2 documents remain unread; eligibility, supplier/partner provisions and live bid readiness UNKNOWN
Source evidence SHA256 / scope: 37dd3327a73639554129bd26e92f94fc8ad4c80c95e719b56f70b4c4d8532a97 — Public page response date and COPQ stage only; no attached document contents or participation rights established
Deadline / stage date and zone: BUYER-PORTAL RESPONSE DATE EVIDENCED: 12 October 2026, 16:00 UK (15:00 UTC), public Debt Collection - COPQ page observed 10 October. Later Find a Tender-derived 29 December 2026, 16:00 UTC: stage difference unresolved; not a replacement buyer response deadline
Debt type: Household / consumer utility debt; NOT the undisputed commercial-invoice pilot
Lot / realistic scope: Lot2 white-label outbound BPO; published estimateGBP5,481,359 excludingVAT; Pura addressable value UNKNOWN
Published total value — not Pura revenue: £43.6m estimated total framework, not Pura revenue
Supplier / partner route: Buyer EU-Supply; qualified prime/partner/subcontract provision UNKNOWN
P016 / P027 responsibility boundary: P016 research owner; P027 commercial receiver admission separate
Execution receipts: NOT CONTACT READY · NOT SENT · START UNVERIFIED · REPLY UNVERIFIED · NO BID · NO CONTRACT · NO INVOICE · NO CASH
Dŵr Cymru Welsh Water — Future live/final-debt collections
CURRENT STAGE: QUALIFYING · UNDECIDED
WHAT HAPPENED: 10 September 2026 preliminary market-engagement notice; not a call for competition
WHAT IS HAPPENING NOW: Successor tender and supplier documents UNKNOWN
ACTION OWNER: P016
BLOCKER: Engagement text 2 October 23:59 vs summary 3 October, already closed; successor procurement, eligibility, data/security/vulnerability and partner route UNVERIFIED
NEXT ACTION: P016: watch successor notice and vulnerability/digital-collections requirementsCOMMERCIAL DECISIONApproval authorises safe internal progression only. External send, submission and commitment remain separately gated.
Current decision receipt: UNKNOWN — no qualified event matches this entity, evidence revision and current decision.
Decision history — latest 20 retained events
- UNKNOWN — no immutable decision event recorded.
These are P016 internal decision receipts; receiver admission, START, SEND and foreign canonical decisions remain separate.
Published stage evidence: FUTURE WATCH; MARKET ENGAGEMENT CLOSED
Original buyer / official notice source
Publication and meaning: 10 September 2026 preliminary market-engagement notice; not a call for competition
Source observation: 2026-10-07T20:29:08.671464Z — retained official notice research
Current buyer verification: Successor tender and supplier documents UNKNOWN
Source evidence SHA256 / scope: UNKNOWN — Retained earlier research; no current buyer-pack verification
Deadline / stage date and zone: Engagement ended 2 October 2026; future tender UNKNOWN
Debt type: Live/final customer debt; business/consumer split UNKNOWN
Lot / realistic scope: One planned lot; possible start 20 July 2027; value UNKNOWN
Published total value — not Pura revenue: UNKNOWN
Supplier / partner route: Historical buyer engagement; no current bid route established
P016 / P027 responsibility boundary: P016 research owner; P027 commercial receiver admission separate
Execution receipts: NOT CONTACT READY · NOT SENT · START UNVERIFIED · REPLY UNVERIFIED · NO BID · NO CONTRACT · NO INVOICE · NO CASH
GCA — RM6402 · Managed Debt Collection Services
CURRENT STAGE: QUALIFYING · UNDECIDED
WHAT HAPPENED: 9 September 2026 engagement notice; buyer-page publication UNKNOWN
WHAT IS HAPPENING NOW: Live tender publication, response deadline and tender pack UNKNOWN
ACTION OWNER: P016
BLOCKER: Planned opening 14 October notice vs 15 October buyer schedule; no open-tender inference. Financial, regulated partner, data/security/vulnerability and delivery evidence UNVERIFIED
NEXT ACTION: P016: verify notice, FCA-authorised partner eligibility and procurement routeCOMMERCIAL DECISIONApproval authorises safe internal progression only. External send, submission and commitment remain separately gated.
Current decision receipt: UNKNOWN — no qualified event matches this entity, evidence revision and current decision.
Decision history — latest 20 retained events
- UNKNOWN — no immutable decision event recorded.
These are P016 internal decision receipts; receiver admission, START, SEND and foreign canonical decisions remain separate.
Published stage evidence: PLANNED WATCH; NOT OPEN VERIFIED
Original buyer / official notice source
Official notice publication — buyer administration may differ
Publication and meaning: 9 September 2026 engagement notice; buyer-page publication UNKNOWN
Source observation: 2026-10-07T20:29:08.671464Z — retained buyer schedule/notice research
Current buyer verification: Live tender publication, response deadline and tender pack UNKNOWN
Source evidence SHA256 / scope: UNKNOWN — Retained earlier research; no current buyer-pack verification
Deadline / stage date and zone: Tender expected October 2026; exact date UNKNOWN
Debt type: Public-sector debt mix UNKNOWN; not an established B2B pilot
Lot / realistic scope: Planned managed-collections lot; total framework estimateGBP500m excludingVAT; Pura addressable value UNKNOWN
Published total value — not Pura revenue: UNKNOWN
Supplier / partner route: Managed provider with FCA-regulated agency panel; Pura prime/partner eligibility UNKNOWN
P016 / P027 responsibility boundary: P016 research owner; P027 commercial receiver admission separate
Execution receipts: NOT CONTACT READY · NOT SENT · START UNVERIFIED · REPLY UNVERIFIED · NO BID · NO CONTRACT · NO INVOICE · NO CASH