TECHNICAL / AUDIT EVIDENCE
{
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"canonical_key": "commercial-opportunity:v1:e6704257-8ed7-4894-b8fa-a4775e144754",
"organisation_id": "a9916cb4-e092-40d0-ac5b-17a9e4058e0d",
"origin_engine": "TENDER",
"origin_signal_id": "e6704257-8ed7-4894-b8fa-a4775e144754",
"relationship_type": "PUBLIC_BUYER",
"what_happened": "Notice notice from Worcestershire Acute Hospitals NHS Trust. Relevance is supported by notice evidence.",
"why_it_matters": "Evidence strength, addressability and route are evaluated independently of relationship.",
"potential_need": "Asset compliance portal and QR records",
"current_product_match_json": "[]",
"capability_match_json": "[{\"capability_id\":\"ASSET_PORTAL_QR\",\"confidence\":\"HIGH\",\"currently_sold\":\"UNKNOWN\",\"name\":\"Asset compliance portal and QR records\"}]",
"new_product_possibility": "YES",
"value_truth": "UNKNOWN",
"value_band": "UNKNOWN",
"probability": "MEDIUM",
"urgency": "PREPARE",
"confidence": "HIGH",
"evidence_json": "{\"independent_identities\":[\"ocds-h6vhtk-067c1b\"],\"signal_id\":\"e6704257-8ed7-4894-b8fa-a4775e144754\",\"source\":\"find_a_tender_ocds\"}",
"facts_json": "{\"buyer\":\"Worcestershire Acute Hospitals NHS Trust\",\"cpv\":[\"\",\"\"],\"currency\":\"GBP\",\"days_to_deadline\":21,\"deadline\":\"2026-09-25T16:00:00+01:00\",\"estimated_value\":49999999.0,\"hidden_opportunity\":true,\"notice_type\":\"NOTICE\",\"publication_date\":\"2026-09-03T15:47:20+01:00\",\"reference\":\"083588-2026\",\"relevance_evidence\":{\"ASSET_PORTAL_QR\":[\"asset management\",\"platform\",\"portal\",\"software\"]},\"value_scope\":\"TOTAL_NOTICE_NOT_PURA_ADDRESSABLE\"}",
"inferences_json": "[{\"basis\":{\"ASSET_PORTAL_QR\":[\"asset management\",\"platform\",\"portal\",\"software\"]},\"type\":\"HIDDEN_ADDRESSABLE_ELEMENT\"}]",
"unknowns_json": "[]",
"recommended_action": "RETAIN AS MARKET INTELLIGENCE",
"route_to_market": "RESEARCH",
"time_to_revenue": "WEEKS",
"ranking_json": "{\"delivery_fit\":3,\"effort\":2,\"evidence_confidence\":3,\"probability\":2,\"relationship_leverage\":1,\"repeatability\":1,\"risk_adjusted\":10,\"time_to_revenue\":3,\"value\":0}",
"status": "BACKGROUND",
"feedback_state": "NONE",
"related_signals_json": "[\"e6704257-8ed7-4894-b8fa-a4775e144754\"]",
"related_tenders_json": "[\"e6704257-8ed7-4894-b8fa-a4775e144754\"]",
"related_contracts_json": "[]",
"provenance_json": "{\"derivation\":\"opportunity-evidence-v2\",\"parent_signal\":\"e6704257-8ed7-4894-b8fa-a4775e144754\"}",
"data_mode": "LIVE",
"content_digest": "ac0418e7ec780b46fb6229368fd749f4bbc19dd71bfbde63d22d66bc4750b93e",
"created_at": "2026-09-03T15:00:19+00:00",
"updated_at": "2026-11-05T10:00:25+00:00",
"opportunity_kind": "COMPANY_SPECIFIC",
"addressability": "MARKET_INTELLIGENCE_ONLY",
"total_value_truth": "KNOWN",
"total_value_band": "STRATEGIC",
"total_value_min": 49999999.0,
"total_value_max": 49999999.0,
"total_value_currency": "GBP",
"addressable_value_truth": "UNKNOWN",
"addressable_value_band": "UNKNOWN",
"addressable_value_min": null,
"addressable_value_max": null,
"addressable_value_currency": null,
"evidence_identity_count": 1,
"event_count": 1,
"organisation_count": 1,
"source_count": 1,
"first_evidence_at": "2026-09-03T14:47:20+00:00",
"last_evidence_at": "2026-09-03T14:47:20+00:00",
"evidence_recency": "AGING",
"contradictory_evidence_json": "[]",
"promotion_evidence_json": "[]",
"kill_evidence_json": "[\"source evidence withdrawn\",\"commercial fit contradicted\",\"route proven impossible\"]",
"recurring_revenue_type": "UNKNOWN",
"organisation": "Worcestershire Acute Hospitals NHS Trust"
},
"signals": [
{
"id": "e6704257-8ed7-4894-b8fa-a4775e144754",
"canonical_key": "find_a_tender_ocds:083588-2026",
"engine": "TENDER",
"organisation_id": "a9916cb4-e092-40d0-ac5b-17a9e4058e0d",
"signal_type": "NOTICE",
"title": "Outsourced ICT Infrastructure Management and associated Services",
"summary": "Notice notice from Worcestershire Acute Hospitals NHS Trust. Relevance is supported by notice evidence.",
"observed_at": "2026-09-03T15:00:18+00:00",
"event_at": "2026-09-03T15:47:20+01:00",
"source_id": "find_a_tender_ocds",
"source_reference": "083588-2026",
"source_url": "https://www.find-tender.service.gov.uk/Notice/083588-2026",
"source_permission": "PERMITTED_WITH_CONDITIONS",
"facts_json": "{\"buyer\":\"Worcestershire Acute Hospitals NHS Trust\",\"cpv\":[\"\",\"\"],\"currency\":\"GBP\",\"days_to_deadline\":21,\"deadline\":\"2026-09-25T16:00:00+01:00\",\"estimated_value\":49999999.0,\"hidden_opportunity\":true,\"notice_type\":\"NOTICE\",\"publication_date\":\"2026-09-03T15:47:20+01:00\",\"reference\":\"083588-2026\",\"relevance_evidence\":{\"ASSET_PORTAL_QR\":[\"asset management\",\"platform\",\"portal\",\"software\"]},\"value_scope\":\"TOTAL_NOTICE_NOT_PURA_ADDRESSABLE\"}",
"inferences_json": "[{\"basis\":{\"ASSET_PORTAL_QR\":[\"asset management\",\"platform\",\"portal\",\"software\"]},\"type\":\"HIDDEN_ADDRESSABLE_ELEMENT\"}]",
"unknowns_json": "[]",
"confidence": "HIGH",
"relevant_services_json": "[{\"confidence\":\"HIGH\",\"rationale\":\"asset management, platform, portal, software\",\"service\":\"ASSET_PORTAL_QR\"}]",
"value_truth": "KNOWN",
"value_band": "STRATEGIC",
"value_min": 49999999.0,
"value_max": 49999999.0,
"value_currency": "GBP",
"urgency": "PREPARE",
"priority": "HIGH_PRIORITY",
"recommended_action": "TRACK UNTIL TENDER",
"status": "OPEN",
"notification_state": "NOT_ELIGIBLE",
"feedback_state": "NONE",
"provenance_json": "{\"licence\":\"http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/\",\"ocid\":\"ocds-h6vhtk-067c1b\",\"release_id\":\"083588-2026\"}",
"data_mode": "LIVE",
"content_digest": "411c6ca92390814262f5847770fd32b72f9e4e615cb8078a427060df4fada616",
"created_at": "2026-09-03T15:00:18+00:00",
"updated_at": "2026-09-03T15:00:18+00:00"
}
],
"classification_history": [
{
"event_type": "DISCOVERED",
"previous_status": null,
"new_status": "BACKGROUND",
"occurred_at": "2026-09-03T15:00:19+00:00",
"reason_json": "{\"kill\":[\"source evidence withdrawn\",\"commercial fit contradicted\",\"route proven impossible\"],\"promotion\":[]}"
}
],
"feedback_history": [],
"qualified_projection": {
"id": "b3244db1-f512-498a-93c3-4321bb6dcd25",
"canonical_key": "commercial-opportunity:v1:e6704257-8ed7-4894-b8fa-a4775e144754",
"organisation_id": "a9916cb4-e092-40d0-ac5b-17a9e4058e0d",
"origin_engine": "TENDER",
"origin_signal_id": "e6704257-8ed7-4894-b8fa-a4775e144754",
"relationship_type": "PUBLIC_BUYER",
"what_happened": "Notice notice from Worcestershire Acute Hospitals NHS Trust. Relevance is supported by notice evidence.",
"why_it_matters": "Evidence strength, addressability and route are evaluated independently of relationship.",
"potential_need": "Asset compliance portal and QR records",
"current_product_match_json": "[]",
"capability_match_json": "[{\"capability_id\":\"ASSET_PORTAL_QR\",\"confidence\":\"HIGH\",\"currently_sold\":\"UNKNOWN\",\"name\":\"Asset compliance portal and QR records\"}]",
"new_product_possibility": "YES",
"value_truth": "UNKNOWN",
"value_band": "UNKNOWN",
"probability": "MEDIUM",
"urgency": "PREPARE",
"confidence": "MEDIUM — notice scope only",
"evidence_json": "{\"independent_identities\":[\"ocds-h6vhtk-067c1b\"],\"signal_id\":\"e6704257-8ed7-4894-b8fa-a4775e144754\",\"source\":\"find_a_tender_ocds\"}",
"facts_json": "{\"buyer\": \"Worcestershire Acute Hospitals NHS Trust\", \"cpv\": [{\"scheme\": \"CPV\", \"id\": \"72000000\", \"description\": \"IT services: consulting, software development, Internet and support\"}, {\"scheme\": \"CPV\", \"id\": \"48800000\", \"description\": \"Information systems and servers\"}, {\"scheme\": \"CPV\", \"id\": \"72317000\", \"description\": \"Data storage services\"}, {\"scheme\": \"CPV\", \"id\": \"72300000\", \"description\": \"Data services\"}, {\"scheme\": \"CPV\", \"id\": \"72100000\", \"description\": \"Hardware consultancy services\"}, {\"scheme\": \"CPV\", \"id\": \"72600000\", \"description\": \"Computer support and consultancy services\"}, {\"scheme\": \"CPV\", \"id\": \"72200000\", \"description\": \"Software programming and consultancy services\"}, {\"scheme\": \"CPV\", \"id\": \"72222300\", \"description\": \"Information technology services\"}, {\"scheme\": \"CPV\", \"id\": \"72253100\", \"description\": \"Helpdesk services\"}, {\"scheme\": \"CPV\", \"id\": \"72253200\", \"description\": \"Systems support services\"}, {\"scheme\": \"CPV\", \"id\": \"72322000\", \"description\": \"Data management services\"}, {\"scheme\": \"CPV\", \"id\": \"72500000\", \"description\": \"Computer-related services\"}, {\"scheme\": \"CPV\", \"id\": \"72510000\", \"description\": \"Computer-related management services\"}, {\"scheme\": \"CPV\", \"id\": \"72700000\", \"description\": \"Computer network services\"}, {\"scheme\": \"CPV\", \"id\": \"72800000\", \"description\": \"Computer audit and testing services\"}, {\"scheme\": \"CPV\", \"id\": \"79400000\", \"description\": \"Business and management consultancy and related services\"}, {\"scheme\": \"CPV\", \"id\": \"30000000\", \"description\": \"Office and computing machinery, equipment and supplies except furniture and software packages\"}], \"currency\": \"GBP\", \"days_to_deadline\": 21, \"deadline\": \"2026-09-25T16:00:00+01:00\", \"estimated_value\": 49999999, \"hidden_opportunity\": true, \"notice_type\": \"TENDER\", \"publication_date\": \"2026-09-03T15:47:20+01:00\", \"reference\": \"083588-2026\", \"relevance_evidence\": {\"ASSET_PORTAL_QR\": [\"asset management\", \"platform\", \"portal\", \"software\"]}, \"value_scope\": \"TOTAL_NOTICE_NOT_PURA_ADDRESSABLE\", \"lot_count\": 1, \"lot_scope\": [{\"id\": \"1\", \"title\": null, \"description\": null, \"value\": {\"amountGross\": 59999998, \"amount\": 49999999, \"currency\": \"GBP\"}}], \"buyer_reference\": \"C436230\", \"published_notice_types\": [\"UK1\", \"UK2\", \"UK4\"], \"published_requirement\": \"The Authority requires the provision, management, and continuous improvement of the following services:\\na. ITSM Tooling & Service Desk\\nProvision and management and operation of a full 24\\u00d77\\u00d7365 Service Desk including telephone, webchat, the Authority\\u2019s portal with self\\u2011service capabilities, leveraging AI and automation.\\nb. Service Management functions\\nEnd\\u2011to\\u2011end IT, ITIL aligned, service management, including incident, request, change, configuration, and problem management; major incident handling; release and deployment management; knowledge and asset management.\\nc. Workplace & End\\u2011User Services\\nUser Experience focussed provision and support of PCs, laptops, tablets, and mobile devices; user experience analytics; build and patch services; field engineering and Tech Bar support; Active Directory management; and evergreen refresh activities.\\nd. Infrastructure Services\\nManagement of on\\u2011premises hosting, VMware platforms, monitoring and event management, capacity and availability oversight, patching and backup services, and Azure cloud services.\\ne. Networking Services\\nProvision and maintenance of LAN, WLAN, network monitoring, management, maintenance, incident response, and installation services.\\nf. Security Services & Cyber Operations\\nSecurity event management, security management planning, vulnerability management, compliance reporting, risk management, cybersecurity programmes, business continuity, service continuity, and disaster recovery support.\\ng. Infrastructure & Technology Projects\\nAgile delivery support, portfolio management, service transition, project coordination, technical resource provision, and overall project management for delivery of infrastructure programmes.\\nh. Architectural Support\\nRoad\\u2011mapping, innovation forums, project assurance, and obsolescence management.\\ni. Other Services\\nITSM platform provision and management. \\nj. Print management\\nManaged print services (MFDs, scanners, printers and specialist printers). \\nk. Additional Optional Services\\nThe Authority reserves the right (by including contractual options for it) to purchase additional products, software, software licences and/or services during the contract term, including project-related professional services, items of a catalogue-type nature as described in the contract and/or which are otherwise related to and/or extend and/or enhance and/or upgrade the products, software, software licences and/or services which are the subject of this Procurement.\\nThe Contract will also include a detailed change control procedure\\nDepending upon the specific service, the services will need to be provided both on-site - across the Authority\\u2019s premises and any external data centre locations used by the Authority - and remotely.\", \"requirement_items\": \"\\n\", \"procurement_status\": \"active\", \"procurement_method\": \"Competitive flexible procedure\", \"vat_basis\": \"excl. VAT\", \"value_minimum\": null, \"value_excluding_vat\": 49999999, \"value_including_vat\": 59999998, \"deadline_kind\": \"TENDER\", \"deadline_structured\": \"2026-09-25T16:00:00+01:00\", \"deadline_time_unpublished\": false, \"deadline_conflict\": false, \"deadline_narrative\": \"\", \"submission_method\": \"This Tender Notice is being used for Invitation to Participate purposes and requests to participate may be submitted by following the procedure set out in the Competitive Flexible Procedure Document and the Procurement Specific Questionnaire. The date by which the completed Procurement Specific Questionnaire (together with any other information required by the same date as set out in the Competitive Flexible Procedure Document and/or the Procurement Specific Questionnaire. The deadline for supplier submission of responses to the Procurement Specific Questionnaire is the 25th September 2026. The date of 19th October 2026 below is the estimated date by which suppliers will be notified of the outcome of the Authority's evaluation of supplier responses to the Procurement Specific Questionnaire. The date of the 11th January 2027 is the estimated date by which the Authority intends to issue Invitations to Submit Final Tender and is the date by which the Authority will refine its award criteria and follow the process described in regulation 24 (4) of the Procurement Act 2023. The estimated date when the contract will be awarded is 5th March 2027. Suppliers are encouraged to read the Competitive Flexible Procurement document for further information about the timetable for this procurement.\\nLink to Atamis portal\\nhttps://atamis.cloudforce.com/ \\nNew Supplier Link\\nlink https://atamis-1928.my.site.com/s/Welcome \\nAssociated Tender Documents being published at the same time as this Tender Notice: Competitive Flexible Procedure document, inclusive of scope description (Appendix B to CFP) and PSQ (which will also be published separately for ease of reference and completion. These documents are in the Stage 1 Documents folder within Supplier Documents.\\nAssociated Tender Documents being published later: Refinement of award criteria, sub criteria and percentages. Publication in accordance with Section 24 of the Procurement Act 2023\\nAssociated Tender Documents being published later to short listed bidders: Output based specification, pricing evaluation matrix and final ITT etc. \\nThese documents will be published to the shortlisted bidders through Atamis.\", \"engagement_route\": \"\", \"historical_engagement_evidence\": \"Pre-Market Engagement:\\nPlease note that this PME does not constitute a call for competition and any future procurement will be advertised via a relevant UK e-notification service in accordance with the requirements of the Procurement Act 2023. Participation in any stage of the PME is entirely voluntary and is not a condition of any future tender participation.\\nWithout, in any way, restricting or limiting the Trust\\u2019s freedom to set such Conditions of Participation (including as to technical capability and/or experience) as it so chooses, the Trust welcomes participation in the pre-market engagement by all suppliers with demonstrable capabilities in the provision of large scale outsourced ICT infrastructure management services, of the type described in this Preliminary Market Engagement Notice, irrespective of the particular sector(s) into which a supplier might most frequently provide such services. \\nThe Trust reserves the right to conduct the PME in such flexible way as best suits its needs but it currently intends to begin PME on or around 22 April 2026 by undertaking the following activities:\\n1. Delivering a presentation to potential suppliers on or around 22 April 2026 at which it will explain the nature and scope of its existing service in more detail, as well as providing information relating to its current thinking and expectations for the re-procurement. \\nThe presentation will be delivered (i) in person, at a time and venue to be notified and also, at the same time (ii) online, via MS Teams, to enable participation of interested parties unable to attend in person. Depending upon the circumstances of the day (e.g., time left available at the end of the presentation, Trust resource commitments elsewhere etc), the Trust may but without accepting any obligation to do so take questions at this session.\\nInterested parties wishing to attend in person must have registered their interest in attending such event with the Trust on or by 17 April 2026 (by email to the address set out below). In person attendance is expected to be restricted to a maximum of 2 representatives of each interested party and, in any event, will be limited by the maximum capacity of the selected venue (i.e. limited by reference to the overall number of people which the Trust considers the room can comfortably support. Further information will be provided about this, on application to register for the event. Places at the in-person event will be filled on a \\u201cfirst come, first served\\u201d basis. \\nInterested parties wishing to attend on-line (including those unable to gain an in-person place at the event) must have registered their interest with the Trust on or by 20 April 2026 (by email to the address set out below), in order to do so.\\n2. A few days after the presentation (most likely on or around 27 April 2026 so that participants in the PME have time to digest the information provided at the presentation and determine whether or not they wish to continue to participate in the PME), the Trust intends to publish an RFI. Interested parties should note that the RFI will be subject to a submission deadline for responses (which will be in the region of 10 days from the date of publication) and that it will include wordcount limit(s). \\n3. Having reviewed responses to the RFI, the Trust may then (at its sole discretion) request further information from any responder and/or may request to meet (on-line or in person) with any one or more of the responders to the RFI, in each case to clarify their responses where considered unclear and/or obtain such further information from them as the Trust so chooses.\\n4. The Trust may also, at any time during the PME, modify, supplement or request further information from any one or more of the parties remaining interested in the procurement at that time, as it so chooses.\\n5. The Trust\\u2019s estimated date for closing the PME is 29 May 2026.\\nPublication date of Tender Notice (estimated):\\n6 July 2026 (subject to any Cabinet Office/NHSE/DHSC assurance and/or controls processes, where applicable)\\nAmendment- 14.7.2026 \\nDuring the pre-market engagement on 20th April 2026, we shared an outline timetable for the procurement, which anticipated us publishing our Tender Notice (including our Invitation To Participate (ITP)) in early July 2026. We had earlier published a Preliminary Market Engagement Notice indicating that our estimated date for publication of the Tender Notice was 6 July 2026. The procurement timetable was (and remains) subject to NHS England spending control processes being completed. \\nThe spend control processes are progressing and we are awaiting confirmation of their completion. However, we do not yet have a firm date for when that will happen. We are also conscious that publishing the Tender Notice (including the ITP) during July 2026 would require respondents to compile and submit their responses during August, which may cause issues with team availability during the summer holiday period. \\nAs a result, we have decided that the Tender Notice (including the ITP) will now be issued no earlier than 3 August 2026[JY2.1] (irrespective of any completion of the spend controls processes before then). \\nWe trust that you will welcome this update and thank you for your continued interest in this opportunity.\\nUPDATE 14.8.2026\\nFurther to the amendment issued on 14 July 2026, the Trust would like to provide a further update regarding the anticipated publication date of the Tender Notice (including our invitation to participate (ITP)). The Publication date will now be on or around the 28 August 2026.\\nSuppliers should note that this date remains indicative and is subject to change should any further approvals or internal processes require additional time. The Trust will continue to provide updates via Atamis should there be any material change to the timetable.\\nWe thank suppliers for their continued interest and patience\\nLucy.giles3@nhs.net\", \"contacts\": [{\"organisation\": \"Worcestershire Acute Hospitals NHS Trust\", \"name\": \"Lucy Davies\", \"email\": \"lucy.davies82@nhs.net\", \"telephone\": \"01905733609\"}], \"contact_name\": \"Lucy Davies\", \"contact_email\": \"lucy.davies82@nhs.net\", \"contract_terms\": [{\"startDate\": \"2027-05-28T00:00:00+01:00\", \"endDate\": \"2034-05-31T23:59:59+01:00\", \"maxExtentDate\": \"2035-05-31T23:59:59+01:00\"}], \"extensions\": [{\"description\": \"1 x 12 month extension period\"}], \"sme_suitability\": [], \"geographic_scope\": [[{\"region\": \"UK\", \"country\": \"GB\", \"countryName\": \"United Kingdom\"}, {\"region\": \"UK\", \"country\": \"GB\", \"countryName\": \"United Kingdom\"}, {\"region\": \"UK\", \"country\": \"GB\", \"countryName\": \"United Kingdom\"}, {\"region\": \"UK\", \"country\": \"GB\", \"countryName\": \"United Kingdom\"}, {\"region\": \"UK\", \"country\": \"GB\", \"countryName\": \"United Kingdom\"}, {\"region\": \"UK\", \"country\": \"GB\", \"countryName\": \"United Kingdom\"}, {\"region\": \"UK\", \"country\": \"GB\", \"countryName\": \"United Kingdom\"}]], \"linked_documents\": [{\"id\": \"031041-2026\", \"documentType\": \"plannedProcurementNotice\", \"noticeType\": \"UK1\", \"description\": \"Pipeline notice on Find a Tender\", \"url\": \"https://www.find-tender.service.gov.uk/Notice/031041-2026\", \"datePublished\": \"2026-04-02T15:26:06+01:00\", \"format\": \"text/html\"}, {\"id\": \"031948-2026\", \"documentType\": \"plannedProcurementNotice\", \"noticeType\": \"UK1\", \"description\": \"Pipeline notice on Find a Tender\", \"url\": \"https://www.find-tender.service.gov.uk/Notice/031948-2026\", \"datePublished\": \"2026-04-08T13:41:56+01:00\", \"format\": \"text/html\"}, {\"id\": \"032457-2026\", \"documentType\": \"marketEngagementNotice\", \"noticeType\": \"UK2\", \"description\": \"Preliminary market engagement notice on Find a Tender\", \"url\": \"https://www.find-tender.service.gov.uk/Notice/032457-2026\", \"datePublished\": \"2026-04-09T14:24:00+01:00\", \"format\": \"text/html\"}, {\"id\": \"032462-2026\", \"documentType\": \"marketEngagementNotice\", \"noticeType\": \"UK2\", \"description\": \"Preliminary market engagement notice on Find a Tender\", \"url\": \"https://www.find-tender.service.gov.uk/Notice/032462-2026\", \"datePublished\": \"2026-04-09T14:30:30+01:00\", \"format\": \"text/html\"}, {\"id\": \"032555-2026\", \"documentType\": \"marketEngagementNotice\", \"noticeType\": \"UK2\", \"description\": \"Preliminary market engagement notice on Find a Tender\", \"url\": \"https://www.find-tender.service.gov.uk/Notice/032555-2026\", \"datePublished\": \"2026-04-09T15:54:40+01:00\", \"format\": \"text/html\"}, {\"id\": \"066232-2026\", \"documentType\": \"marketEngagementNotice\", \"noticeType\": \"UK2\", \"description\": \"Preliminary market engagement notice on Find a Tender\", \"url\": \"https://www.find-tender.service.gov.uk/Notice/066232-2026\", \"datePublished\": \"2026-07-14T14:21:56+01:00\", \"format\": \"text/html\"}, {\"id\": \"077652-2026\", \"documentType\": \"marketEngagementNotice\", \"noticeType\": \"UK2\", \"description\": \"Preliminary market engagement notice on Find a Tender\", \"url\": \"https://www.find-tender.service.gov.uk/Notice/077652-2026\", \"datePublished\": \"2026-08-14T12:27:53+01:00\", \"format\": \"text/html\"}, {\"id\": \"conflictOfInterest\", \"documentType\": \"conflictOfInterest\"}, {\"id\": \"082243-2026\", \"documentType\": \"tenderNotice\", \"noticeType\": \"UK4\", \"description\": \"Tender notice on Find a Tender\", \"url\": \"https://www.find-tender.service.gov.uk/Notice/082243-2026\", \"datePublished\": \"2026-08-28T14:48:44+01:00\", \"format\": \"text/html\"}, {\"id\": \"083588-2026\", \"documentType\": \"tenderNotice\", \"noticeType\": \"UK4\", \"description\": \"Tender notice on Find a Tender\", \"url\": \"https://www.find-tender.service.gov.uk/Notice/083588-2026\", \"datePublished\": \"2026-09-03T15:47:20+01:00\", \"format\": \"text/html\"}], \"demo_evidence\": [], \"questionnaire_evidence\": [\"The Authority has set a number of conditions of participation for this procurement which are described in the Procurement Specific Questionnaire, which is available within the CFP Document.\", \"This Tender Notice is being used for Invitation to Participate purposes and requests to participate may be submitted by following the procedure set out in the Competitive Flexible Procedure Document and the Procurement Specific Questionnaire.\", \"The date by which the completed Procurement Specific Questionnaire (together with any other information required by the same date as set out in the Competitive Flexible Procedure Document and/or the Procurement Specific Questionnaire.\", \"The deadline for supplier submission of responses to the Procurement Specific Questionnaire is the 25th September 2026.\", \"The date of 19th October 2026 below is the estimated date by which suppliers will be notified of the outcome of the Authority's evaluation of supplier responses to the Procurement Specific Questionnaire.\"], \"registration_evidence\": [], \"incumbent_evidence\": [], \"meeting_evidence\": [\"It will include both dialogue and negotiation with shortlisted suppliers during Stage 3 and it will also include dialogue with the preferred supplier at Stage 5 and, possibly, also negotiation with the preferred supplier at Stage 5.\", \"Stage 3 \\u2013 Dialogue and negotiation\"], \"direct_contact_evidence\": [], \"contact_restrictions\": [], \"selection_requirements\": [{\"criteria\": [{\"type\": \"economic\", \"description\": \"The Authority has set a number of conditions of participation for this procurement which are described in the Procurement Specific Questionnaire, which is available within the CFP Document. The Authority is satisfied that the conditions of participation are a proportionate means of ensuring that suppliers have the financial and legal capacity and technical ability to perform the contract. 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"inferences_json": "[{\"basis\":{\"ASSET_PORTAL_QR\":[\"asset management\",\"platform\",\"portal\",\"software\"]},\"type\":\"HIDDEN_ADDRESSABLE_ELEMENT\"}]",
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"recommended_action": "RETAIN AS MARKET INTELLIGENCE",
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"time_to_revenue": "WEEKS",
"ranking_json": "{\"delivery_fit\":3,\"effort\":2,\"evidence_confidence\":3,\"probability\":2,\"relationship_leverage\":1,\"repeatability\":1,\"risk_adjusted\":10,\"time_to_revenue\":3,\"value\":0}",
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"buyer": "Worcestershire Acute Hospitals NHS Trust",
"notice_type": "TENDER",
"reference": "083588-2026",
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"published_requirement": "The Authority requires the provision, management, and continuous improvement of the following services:\na. ITSM Tooling & Service Desk\nProvision and management and operation of a full 24×7×365 Service Desk including telephone, webchat, the Authority’s portal with self‑service capabilities, leveraging AI and automation.\nb. Service Management functions\nEnd‑to‑end IT, ITIL aligned, service management, including incident, request, change, configuration, and problem management; major incident handling; release and deployment management; knowledge and asset management.\nc. Workplace & End‑User Services\nUser Experience focussed provision and support of PCs, laptops, tablets, and mobile devices; user experience analytics; build and patch services; field engineering and Tech Bar support; Active Directory management; and evergreen refresh activities.\nd. Infrastructure Services\nManagement of on‑premises hosting, VMware platforms, monitoring and event management, capacity and availability oversight, patching and backup services, and Azure cloud services.\ne. Networking Services\nProvision and maintenance of LAN, WLAN, network monitoring, management, maintenance, incident response, and installation services.\nf. Security Services & Cyber Operations\nSecurity event management, security management planning, vulnerability management, compliance reporting, risk management, cybersecurity programmes, business continuity, service continuity, and disaster recovery support.\ng. Infrastructure & Technology Projects\nAgile delivery support, portfolio management, service transition, project coordination, technical resource provision, and overall project management for delivery of infrastructure programmes.\nh. Architectural Support\nRoad‑mapping, innovation forums, project assurance, and obsolescence management.\ni. Other Services\nITSM platform provision and management. \nj. Print management\nManaged print services (MFDs, scanners, printers and specialist printers). \nk. Additional Optional Services\nThe Authority reserves the right (by including contractual options for it) to purchase additional products, software, software licences and/or services during the contract term, including project-related professional services, items of a catalogue-type nature as described in the contract and/or which are otherwise related to and/or extend and/or enhance and/or upgrade the products, software, software licences and/or services which are the subject of this Procurement.\nThe Contract will also include a detailed change control procedure\nDepending upon the specific service, the services will need to be provided both on-site - across the Authority’s premises and any external data centre locations used by the Authority - and remotely.",
"requirement_items": "\n",
"procurement_status": "active",
"procurement_method": "Competitive flexible procedure",
"estimated_value": 49999999,
"currency": "GBP",
"vat_basis": "excl. VAT",
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"value_excluding_vat": 49999999,
"value_including_vat": 59999998,
"value_scope": "TOTAL_NOTICE_NOT_PURA_ADDRESSABLE",
"deadline": "2026-09-25T16:00:00+01:00",
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"submission_method": "This Tender Notice is being used for Invitation to Participate purposes and requests to participate may be submitted by following the procedure set out in the Competitive Flexible Procedure Document and the Procurement Specific Questionnaire. The date by which the completed Procurement Specific Questionnaire (together with any other information required by the same date as set out in the Competitive Flexible Procedure Document and/or the Procurement Specific Questionnaire. The deadline for supplier submission of responses to the Procurement Specific Questionnaire is the 25th September 2026. The date of 19th October 2026 below is the estimated date by which suppliers will be notified of the outcome of the Authority's evaluation of supplier responses to the Procurement Specific Questionnaire. The date of the 11th January 2027 is the estimated date by which the Authority intends to issue Invitations to Submit Final Tender and is the date by which the Authority will refine its award criteria and follow the process described in regulation 24 (4) of the Procurement Act 2023. The estimated date when the contract will be awarded is 5th March 2027. Suppliers are encouraged to read the Competitive Flexible Procurement document for further information about the timetable for this procurement.\nLink to Atamis portal\nhttps://atamis.cloudforce.com/ \nNew Supplier Link\nlink https://atamis-1928.my.site.com/s/Welcome \nAssociated Tender Documents being published at the same time as this Tender Notice: Competitive Flexible Procedure document, inclusive of scope description (Appendix B to CFP) and PSQ (which will also be published separately for ease of reference and completion. These documents are in the Stage 1 Documents folder within Supplier Documents.\nAssociated Tender Documents being published later: Refinement of award criteria, sub criteria and percentages. Publication in accordance with Section 24 of the Procurement Act 2023\nAssociated Tender Documents being published later to short listed bidders: Output based specification, pricing evaluation matrix and final ITT etc. \nThese documents will be published to the shortlisted bidders through Atamis.",
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"historical_engagement_evidence": "Pre-Market Engagement:\nPlease note that this PME does not constitute a call for competition and any future procurement will be advertised via a relevant UK e-notification service in accordance with the requirements of the Procurement Act 2023. Participation in any stage of the PME is entirely voluntary and is not a condition of any future tender participation.\nWithout, in any way, restricting or limiting the Trust’s freedom to set such Conditions of Participation (including as to technical capability and/or experience) as it so chooses, the Trust welcomes participation in the pre-market engagement by all suppliers with demonstrable capabilities in the provision of large scale outsourced ICT infrastructure management services, of the type described in this Preliminary Market Engagement Notice, irrespective of the particular sector(s) into which a supplier might most frequently provide such services. \nThe Trust reserves the right to conduct the PME in such flexible way as best suits its needs but it currently intends to begin PME on or around 22 April 2026 by undertaking the following activities:\n1. Delivering a presentation to potential suppliers on or around 22 April 2026 at which it will explain the nature and scope of its existing service in more detail, as well as providing information relating to its current thinking and expectations for the re-procurement. \nThe presentation will be delivered (i) in person, at a time and venue to be notified and also, at the same time (ii) online, via MS Teams, to enable participation of interested parties unable to attend in person. Depending upon the circumstances of the day (e.g., time left available at the end of the presentation, Trust resource commitments elsewhere etc), the Trust may but without accepting any obligation to do so take questions at this session.\nInterested parties wishing to attend in person must have registered their interest in attending such event with the Trust on or by 17 April 2026 (by email to the address set out below). In person attendance is expected to be restricted to a maximum of 2 representatives of each interested party and, in any event, will be limited by the maximum capacity of the selected venue (i.e. limited by reference to the overall number of people which the Trust considers the room can comfortably support. Further information will be provided about this, on application to register for the event. Places at the in-person event will be filled on a “first come, first served” basis. \nInterested parties wishing to attend on-line (including those unable to gain an in-person place at the event) must have registered their interest with the Trust on or by 20 April 2026 (by email to the address set out below), in order to do so.\n2. A few days after the presentation (most likely on or around 27 April 2026 so that participants in the PME have time to digest the information provided at the presentation and determine whether or not they wish to continue to participate in the PME), the Trust intends to publish an RFI. Interested parties should note that the RFI will be subject to a submission deadline for responses (which will be in the region of 10 days from the date of publication) and that it will include wordcount limit(s). \n3. Having reviewed responses to the RFI, the Trust may then (at its sole discretion) request further information from any responder and/or may request to meet (on-line or in person) with any one or more of the responders to the RFI, in each case to clarify their responses where considered unclear and/or obtain such further information from them as the Trust so chooses.\n4. The Trust may also, at any time during the PME, modify, supplement or request further information from any one or more of the parties remaining interested in the procurement at that time, as it so chooses.\n5. The Trust’s estimated date for closing the PME is 29 May 2026.\nPublication date of Tender Notice (estimated):\n6 July 2026 (subject to any Cabinet Office/NHSE/DHSC assurance and/or controls processes, where applicable)\nAmendment- 14.7.2026 \nDuring the pre-market engagement on 20th April 2026, we shared an outline timetable for the procurement, which anticipated us publishing our Tender Notice (including our Invitation To Participate (ITP)) in early July 2026. We had earlier published a Preliminary Market Engagement Notice indicating that our estimated date for publication of the Tender Notice was 6 July 2026. The procurement timetable was (and remains) subject to NHS England spending control processes being completed. \nThe spend control processes are progressing and we are awaiting confirmation of their completion. However, we do not yet have a firm date for when that will happen. We are also conscious that publishing the Tender Notice (including the ITP) during July 2026 would require respondents to compile and submit their responses during August, which may cause issues with team availability during the summer holiday period. \nAs a result, we have decided that the Tender Notice (including the ITP) will now be issued no earlier than 3 August 2026[JY2.1] (irrespective of any completion of the spend controls processes before then). \nWe trust that you will welcome this update and thank you for your continued interest in this opportunity.\nUPDATE 14.8.2026\nFurther to the amendment issued on 14 July 2026, the Trust would like to provide a further update regarding the anticipated publication date of the Tender Notice (including our invitation to participate (ITP)). The Publication date will now be on or around the 28 August 2026.\nSuppliers should note that this date remains indicative and is subject to change should any further approvals or internal processes require additional time. The Trust will continue to provide updates via Atamis should there be any material change to the timetable.\nWe thank suppliers for their continued interest and patience\nLucy.giles3@nhs.net",
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"name": "Lucy Davies",
"email": "lucy.davies82@nhs.net",
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