TENDER · ACT_NOW
Technical Implementation Partner & Business Change Partner (DASP)
UNKNOWN
What happened?
Tender notice from NHS Blood and Transplant. Relevance is supported by notice evidence.
Value
KNOWN · STRATEGIC
KNOWN · STRATEGIC
Urgency
ACT_NOW
ACT_NOW
Confidence
HIGH
HIGH
Recommended action
REVIEW BID / NO-BID
REVIEW BID / NO-BID
Facts
{
"award_values": [],
"buyer": "NHS Blood and Transplant",
"buyer_reference": "C468497",
"contact_email": "rowena.thomas@nhsbt.nhs.uk",
"contact_name": null,
"contact_restrictions": [],
"contacts": [
{
"email": "rowena.thomas@nhsbt.nhs.uk",
"organisation": "NHS Blood and Transplant"
}
],
"contract_terms": [
{
"endDate": "2029-12-31T23:59:59Z",
"maxExtentDate": "2031-12-31T23:59:59Z",
"startDate": "2027-01-01T00:00:00Z"
},
{
"endDate": "2029-12-31T23:59:59Z",
"maxExtentDate": "2031-12-31T23:59:59Z",
"startDate": "2027-01-01T00:00:00Z"
}
],
"cpv": [
{
"description": "Project management consultancy services",
"id": "72224000",
"scheme": "CPV"
},
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
},
{
"description": "Software integration consultancy services",
"id": "72227000",
"scheme": "CPV"
},
{
"description": "Systems and technical consultancy services",
"id": "72220000",
"scheme": "CPV"
},
{
"description": "System implementation planning services",
"id": "72224100",
"scheme": "CPV"
},
{
"description": "Business and management consultancy and related services",
"id": "79400000",
"scheme": "CPV"
},
{
"description": "Business development consultancy services",
"id": "79411100",
"scheme": "CPV"
},
{
"description": "Business and management consultancy services",
"id": "79410000",
"scheme": "CPV"
}
],
"currency": "GBP",
"days_to_deadline": 4,
"deadline": "2026-10-09T12:00:00+01:00",
"deadline_conflict": false,
"deadline_kind": "TENDER",
"deadline_narrative": "",
"deadline_structured": "2026-10-09T12:00:00+01:00",
"deadline_time_unpublished": false,
"demo_evidence": [
"Stage 2: Shortlisted Suppliers will participate in a Presentation and either a Workshop or Demonstration, depending on the Lot."
],
"direct_contact_evidence": [],
"engagement_route": "",
"estimated_value": 9166666.0,
"expansion_scope": "Complete official OCDS release; linked restricted documents require separate verification.",
"extensions": [
{
"description": "Two optional one-year extensions, exercisable individually or cumulatively."
},
{
"description": "Two optional one-year extensions, exercisable individually or cumulatively."
}
],
"fully_expanded": true,
"geographic_scope": [
[
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKG"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK"
}
],
[
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKG"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK"
}
]
],
"hidden_opportunity": true,
"historical_engagement_evidence": "",
"incumbent_evidence": [],
"linked_documents": [
{
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
},
{
"datePublished": "2026-09-30T08:10:50+01:00",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"format": "text/html",
"id": "092109-2026",
"noticeType": "UK4",
"url": "https://www.find-tender.service.gov.uk/Notice/092109-2026"
}
],
"lot_count": 2,
"lot_scope": [
{
"description": "The Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness.\nSuppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform.",
"id": "1",
"title": "Technical Implementation Partner",
"value": {
"amount": 3333333.0,
"amountGross": 4000000.0,
"currency": "GBP"
}
},
{
"description": "The Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual.",
"id": "2",
"title": "Business Change Partner",
"value": {
"amount": 5833333.0,
"amountGross": 7000000.0,
"currency": "GBP"
}
}
],
"meeting_evidence": [],
"notice_type": "TENDER",
"procurement_method": "Competitive flexible procedure",
"procurement_status": "active",
"publication_date": "2026-09-30T08:10:50+01:00",
"published_corrections": [],
"published_notice_types": [
"UK4"
],
"published_requirement": "NHS Blood and Transplant (NHSBT) is procuring delivery partners for the Donor and Session Programme (DASP), a strategic digital transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational capabilities across blood, platelets and plasma.\nThe procurement is divided into two Lots:\nLot 1: Technical Implementation Partner\nThe Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness.\nSuppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform.\nLot 2: Business Change Partner\nThe Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual.\nNHSBT intends to award a single-supplier contract for each Lot. Suppliers may tender for either Lot or both Lots but must submit a complete and independently compliant Tender Response for each Lot tendered for.\nThe full requirements, eligible CRM Platforms, procurement procedure, Conditions of Participation, award criteria, evaluation methodology, timetable, contract terms and submission instructions are set out in the Invitation to Tender and associated tender documents available through Atamis under reference C468497.",
"questionnaire_evidence": [],
"reference": "092109-2026",
"registration_evidence": [],
"relevance_evidence": {
"SOFTWARE_DELIVERY": [
"data migration",
"digital transformation",
"software development"
]
},
"requirement_items": "\n\nThe Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness.\nSuppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform.\nThe Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual.",
"selection_requirements": [
{
"criteria": [
{
"description": "As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497",
"type": "economic"
},
{
"description": "As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497",
"type": "technical"
}
]
},
{
"criteria": [
{
"description": "As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497",
"type": "economic"
},
{
"description": "As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497",
"type": "technical"
}
]
}
],
"sme_suitability": [
{
"sme": true,
"vcse": true
},
{
"sme": true,
"vcse": true
}
],
"submission_method": "https://atamis-1928.my.site.com/s/Welcome",
"value_excluding_vat": 9166666.0,
"value_including_vat": 11000000.0,
"value_minimum": null,
"value_scope": "TOTAL_NOTICE_NOT_PURA_ADDRESSABLE",
"vat_basis": "excl. VAT"
}Commercial inferences
[
{
"basis": {
"SOFTWARE_DELIVERY": [
"data migration",
"digital transformation",
"software development"
]
},
"type": "HIDDEN_ADDRESSABLE_ELEMENT"
}
]Unknowns
[]
Possible services
[
{
"confidence": "HIGH",
"rationale": "data migration, digital transformation, software development",
"service": "SOFTWARE_DELIVERY"
}
]Provenance
{
"licence": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
"ocid": "ocds-h6vhtk-06b25f",
"release_id": "092109-2026"
}Related signals
[]