TENDER · HIGH_PRIORITY
NAO Case Management Solution for Financial Audits
UNKNOWN
What happened?
Tender notice from BIP SOLUTIONS LIMITED. Relevance is supported by notice evidence.
Value
KNOWN · STRATEGIC
KNOWN · STRATEGIC
Urgency
BACKGROUND
BACKGROUND
Confidence
HIGH
HIGH
Recommended action
REVIEW BID / NO-BID
REVIEW BID / NO-BID
Facts
{
"award_values": [],
"buyer": "BIP SOLUTIONS LIMITED",
"buyer_reference": "BIP1078758580",
"contact_email": "NAO.Procurement@nao.org.uk",
"contact_name": null,
"contact_restrictions": [],
"contacts": [
{
"email": "NAO.Procurement@nao.org.uk",
"organisation": "BIP SOLUTIONS LIMITED",
"telephone": "+442077987000"
}
],
"contract_terms": [
{
"endDate": "2034-02-28T23:59:59Z",
"startDate": "2022-03-15T00:00:00Z"
}
],
"cpv": [
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
}
],
"currency": "GBP",
"days_to_deadline": -2092,
"deadline": "2021-02-11T00:00:00Z",
"deadline_conflict": false,
"deadline_kind": "TENDER",
"deadline_narrative": "",
"deadline_structured": "2021-02-11T00:00:00Z",
"deadline_time_unpublished": false,
"demo_evidence": [],
"direct_contact_evidence": [],
"engagement_route": "",
"estimated_value": 7680834.75,
"expansion_scope": "Complete official OCDS release; linked restricted documents require separate verification.",
"extensions": [],
"fully_expanded": true,
"geographic_scope": [
[
{
"countryName": "United Kingdom"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Guernsey"
},
{
"countryName": "Jersey"
},
{
"countryName": "Anguilla"
},
{
"countryName": "Bermuda"
},
{
"countryName": "British Antarctic Territory"
},
{
"countryName": "British Indian Ocean Territory"
},
{
"countryName": "British Virgin Islands"
},
{
"countryName": "Cayman Islands"
},
{
"countryName": "Falkland Islands"
},
{
"countryName": "Gibraltar"
},
{
"countryName": "Montserrat"
},
{
"countryName": "Pitcairn, Henderson, Ducie and Oeno Islands"
},
{
"countryName": "Saint Helena, Ascension and Tristan da Cunha"
},
{
"countryName": "South Georgia and South Sandwich Islands"
},
{
"countryName": "Turks and Caicos Islands"
},
{
"countryName": "Albania"
},
{
"countryName": "Austria"
},
{
"countryName": "Belgium"
},
{
"countryName": "Bulgaria"
},
{
"countryName": "Croatia"
},
{
"countryName": "Cyprus"
},
{
"countryName": "Czechia"
},
{
"countryName": "Denmark"
},
{
"countryName": "Estonia"
},
{
"countryName": "Finland"
},
{
"countryName": "France"
},
{
"countryName": "Germany"
},
{
"countryName": "Greece"
},
{
"countryName": "Hungary"
},
{
"countryName": "Iceland"
},
{
"countryName": "Ireland"
},
{
"countryName": "Italy"
},
{
"countryName": "Latvia"
},
{
"countryName": "Liechtenstein"
},
{
"countryName": "Lithuania"
},
{
"countryName": "Luxembourg"
},
{
"countryName": "Malta"
},
{
"countryName": "Montenegro"
},
{
"countryName": "Netherlands"
},
{
"countryName": "North Macedonia"
},
{
"countryName": "Norway"
},
{
"countryName": "Poland"
},
{
"countryName": "Portugal"
},
{
"countryName": "Romania"
},
{
"countryName": "Serbia"
},
{
"countryName": "Slovakia"
},
{
"countryName": "Slovenia"
},
{
"countryName": "Spain"
},
{
"countryName": "Sweden"
},
{
"countryName": "Switzerland"
},
{
"countryName": "Turkey"
},
{
"countryName": "Afghanistan"
},
{
"countryName": "Algeria"
},
{
"countryName": "American Samoa"
},
{
"countryName": "Andorra"
},
{
"countryName": "Angola"
},
{
"countryName": "Antarctica"
},
{
"countryName": "Antigua and Barbuda"
},
{
"countryName": "Argentina"
},
{
"countryName": "Armenia"
},
{
"countryName": "Aruba"
},
{
"countryName": "Australia"
},
{
"countryName": "Azerbaijan"
},
{
"countryName": "Bahrain"
},
{
"countryName": "Bangladesh"
},
{
"countryName": "Barbados"
},
{
"countryName": "Belarus"
},
{
"countryName": "Belize"
},
{
"countryName": "Benin"
},
{
"countryName": "Bhutan"
},
{
"countryName": "Bolivia"
},
{
"countryName": "Bonaire, Sint Eustatius and Saba"
},
{
"countryName": "Bosnia and Herzegovina"
},
{
"countryName": "Botswana"
},
{
"countryName": "Bouvet Island"
},
{
"countryName": "Brazil"
},
{
"countryName": "Brunei"
},
{
"countryName": "Burkina Faso"
},
{
"countryName": "Burundi"
},
{
"countryName": "Cambodia"
},
{
"countryName": "Cameroon"
},
{
"countryName": "Canada"
},
{
"countryName": "Cape Verde"
},
{
"countryName": "Central African Republic"
},
{
"countryName": "Chad"
},
{
"countryName": "Chile"
},
{
"countryName": "China"
},
{
"countryName": "Christmas Island"
},
{
"countryName": "Clipperton"
},
{
"countryName": "Cocos (Keeling) Islands"
},
{
"countryName": "Colombia"
},
{
"countryName": "Comoros"
},
{
"countryName": "Congo"
},
{
"countryName": "Congo (Democratic Republic)"
},
{
"countryName": "Cook Islands"
},
{
"countryName": "Costa Rica"
},
{
"countryName": "Cuba"
},
{
"countryName": "Cura\u00e7ao"
},
{
"countryName": "Djibouti"
},
{
"countryName": "Dominica"
},
{
"countryName": "Dominican Republic"
},
{
"countryName": "East Timor"
},
{
"countryName": "Ecuador"
},
{
"countryName": "Egypt"
},
{
"countryName": "El Salvador"
},
{
"countryName": "Equatorial Guinea"
},
{
"countryName": "Eritrea"
},
{
"countryName": "Eswatini"
},
{
"countryName": "Ethiopia"
},
{
"countryName": "Faroe Islands"
},
{
"countryName": "Fiji"
},
{
"countryName": "French Polynesia"
},
{
"countryName": "French Southern Territories"
},
{
"countryName": "Gabon"
},
{
"countryName": "Georgia"
},
{
"countryName": "Ghana"
},
{
"countryName": "Greenland"
},
{
"countryName": "Grenada"
},
{
"countryName": "Guam"
},
{
"countryName": "Guatemala"
},
{
"countryName": "Guinea"
},
{
"countryName": "Guinea-Bissau"
},
{
"countryName": "Guyana"
},
{
"countryName": "Haiti"
},
{
"countryName": "Heard Island and McDonald Islands"
},
{
"countryName": "Honduras"
},
{
"countryName": "Hong Kong"
},
{
"countryName": "India"
},
{
"countryName": "Indonesia"
},
{
"countryName": "Iran"
},
{
"countryName": "Iraq"
},
{
"countryName": "Israel"
},
{
"countryName": "Ivory Coast"
},
{
"countryName": "Jamaica"
},
{
"countryName": "Japan"
},
{
"countryName": "Jordan"
},
{
"countryName": "Kazakhstan"
},
{
"countryName": "Kenya"
},
{
"countryName": "Kiribati"
},
{
"countryName": "Kosovo"
},
{
"countryName": "Kuwait"
},
{
"countryName": "Kyrgyzstan"
},
{
"countryName": "Laos"
},
{
"countryName": "Lebanon"
},
{
"countryName": "Lesotho"
},
{
"countryName": "Liberia"
},
{
"countryName": "Libya"
},
{
"countryName": "Macao"
},
{
"countryName": "Madagascar"
},
{
"countryName": "Malawi"
},
{
"countryName": "Malaysia"
},
{
"countryName": "Maldives"
},
{
"countryName": "Mali"
},
{
"countryName": "Marshall Islands"
},
{
"countryName": "Mauritania"
},
{
"countryName": "Mauritius"
},
{
"countryName": "Mexico"
},
{
"countryName": "Micronesia"
},
{
"countryName": "Moldova"
},
{
"countryName": "Monaco"
},
{
"countryName": "Mongolia"
},
{
"countryName": "Morocco"
},
{
"countryName": "Mozambique"
},
{
"countryName": "Myanmar (Burma)"
},
{
"countryName": "Namibia"
},
{
"countryName": "Nauru"
},
{
"countryName": "Nepal"
},
{
"countryName": "New Caledonia"
},
{
"countryName": "New Zealand"
},
{
"countryName": "Nicaragua"
},
{
"countryName": "Niger"
},
{
"countryName": "Nigeria"
},
{
"countryName": "Niue"
},
{
"countryName": "Norfolk Island"
},
{
"countryName": "North Korea"
},
{
"countryName": "Northern Mariana Islands"
},
{
"countryName": "Occupied Palestinian Territories"
},
{
"countryName": "Oman"
},
{
"countryName": "Pakistan"
},
{
"countryName": "Palau"
},
{
"countryName": "Panama"
},
{
"countryName": "Papua New Guinea"
},
{
"countryName": "Paraguay"
},
{
"countryName": "Peru"
},
{
"countryName": "Philippines"
},
{
"countryName": "Puerto Rico"
},
{
"countryName": "Qatar"
},
{
"countryName": "Russia"
},
{
"countryName": "Rwanda"
},
{
"countryName": "Saint Barth\u00e9lemy"
},
{
"countryName": "Saint Pierre and Miquelon"
},
{
"countryName": "Samoa"
},
{
"countryName": "San Marino"
},
{
"countryName": "Sao Tome and Principe"
},
{
"countryName": "Saudi Arabia"
},
{
"countryName": "Senegal"
},
{
"countryName": "Seychelles"
},
{
"countryName": "Sierra Leone"
},
{
"countryName": "Singapore"
},
{
"countryName": "Sint Maarten (Dutch part)"
},
{
"countryName": "Solomon Islands"
},
{
"countryName": "Somalia"
},
{
"countryName": "South Africa"
},
{
"countryName": "South Korea"
},
{
"countryName": "South Sudan"
},
{
"countryName": "Sri Lanka"
},
{
"countryName": "St Kitts and Nevis"
},
{
"countryName": "St Lucia"
},
{
"countryName": "St Vincent"
},
{
"countryName": "Sudan"
},
{
"countryName": "Suriname"
},
{
"countryName": "Svalbard and Jan Mayen"
},
{
"countryName": "Syria"
},
{
"countryName": "Taiwan"
},
{
"countryName": "Tajikistan"
},
{
"countryName": "Tanzania"
},
{
"countryName": "Thailand"
},
{
"countryName": "The Bahamas"
},
{
"countryName": "The Gambia"
},
{
"countryName": "Togo"
},
{
"countryName": "Tokelau"
},
{
"countryName": "Tonga"
},
{
"countryName": "Trinidad and Tobago"
},
{
"countryName": "Tunisia"
},
{
"countryName": "Turkmenistan"
},
{
"countryName": "Tuvalu"
},
{
"countryName": "Uganda"
},
{
"countryName": "Ukraine"
},
{
"countryName": "United Arab Emirates"
},
{
"countryName": "United States"
},
{
"countryName": "United States Minor Outlying Islands"
},
{
"countryName": "United States Virgin Islands"
},
{
"countryName": "Uruguay"
},
{
"countryName": "Uzbekistan"
},
{
"countryName": "Vanuatu"
},
{
"countryName": "Vatican City"
},
{
"countryName": "Venezuela"
},
{
"countryName": "Vietnam"
},
{
"countryName": "Wallis and Futuna"
},
{
"countryName": "Western Sahara"
},
{
"countryName": "Yemen"
},
{
"countryName": "Zambia"
},
{
"countryName": "Zimbabwe"
}
]
],
"hidden_opportunity": false,
"historical_engagement_evidence": "",
"incumbent_evidence": [],
"linked_documents": [
{
"datePublished": "2026-10-27T08:18:34Z",
"description": "Opportunity notice on Contracts Finder",
"documentType": "tenderNotice",
"format": "text/html",
"id": "1",
"language": "en",
"url": "https://www.contractsfinder.service.gov.uk/Notice/57c4a64b-a531-4aa1-8306-d11a8d1f9a35"
},
{
"description": "Please follow this link to view the notice.",
"documentType": "tenderNotice",
"id": "2",
"url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1078758580"
}
],
"lot_count": 0,
"lot_scope": [],
"meeting_evidence": [
"To achieve this, NAO launched a Competitive Dialogue procurement exercise in 2020, resulting in the contract award in 2022."
],
"notice_type": "TENDER",
"procurement_method": "Other - Not Disclosed",
"procurement_status": "active",
"publication_date": "2026-10-27T08:18:34Z",
"published_corrections": [],
"published_notice_types": [],
"published_requirement": "Modification Notice\r\n Original description: The NAO sought to transform how it undertakes financial audits by procuring a flexible case management technology solution capable of supporting dynamic workflows, robust content management, effective collaboration, data\u2010led audit capability, and seamless integration with existing NAO systems. To achieve this, NAO launched a Competitive Dialogue procurement exercise in 2020, resulting in the contract award in 2022.\r\n Description of the modifications\r\n The contract was amended to revise operational support arrangements \u00a31,136,000 for Apex, including service levels, fixed support charges and capped consumption-based services. Certain performance measures and obligations were removed or reassigned. Provisions relating to Microsoft responsibility, automated testing and supplier liability were also amended or clarified. The overall nature of the contract remains unchanged\r\n Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:\r\n The need for modification arose from circumstances identified after contract award and experience gained through implementation and operation of Apex, which created risks to sustainable support and service continuity. The changes were necessary to mitigate the risk of service disruption and secure a viable long-term support model for this business-critical system. The overall nature of the contract remains unchanged.",
"questionnaire_evidence": [],
"reference": "57c4a64b-a531-4aa1-8306-d11a8d1f9a35-919236",
"registration_evidence": [],
"relevance_evidence": {
"SOFTWARE_DELIVERY": [
"case management",
"software development"
]
},
"requirement_items": "",
"selection_requirements": [],
"sme_suitability": [
{
"sme": true,
"vcse": true
}
],
"submission_method": "UNKNOWN",
"value_excluding_vat": null,
"value_including_vat": null,
"value_minimum": null,
"value_scope": "TOTAL_NOTICE_NOT_PURA_ADDRESSABLE",
"vat_basis": "VAT basis not explicit in release"
}Commercial inferences
[]
Unknowns
[]
Possible services
[
{
"confidence": "HIGH",
"rationale": "case management, software development",
"service": "SOFTWARE_DELIVERY"
}
]Provenance
{
"licence": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
"ocid": "ocds-b5fd17-98cdc369-2412-4def-aa0e-f2441ba734f9",
"release_id": "57c4a64b-a531-4aa1-8306-d11a8d1f9a35-919236"
}Related signals
[]