Support Analyst

BUYER

Creatio

OPPORTUNITY

Support Analyst

Official source not yet recorded.

RESEARCH / MARKET SIGNAL — live actionable demand unverified

OPEN ORIGINAL SOURCE

Current accessibility UNVERIFIED — link retained; no live source check implied

Readable source details and context

Buyer: Creatio
Captured need / service scope: site: creatio; team: Customer Support Team; department: AI&No-Code Transformation; commitment: None; workplace type: remote; location: Poland | country=PL; all locations: ['Poland']; country: PL; salary range: None; salary description: None; lists: []; created at: 1789372244418; source active state: ACTIVE; contract text: UNKNOWN; rate text: UNKNOWN; ir35 text: UNKNOWN; remote text: Structured workplace type: remote; attendance: UNKNOWN; travel: UNKNOWN; source updated at: None; requirements: {'essential': [], 'desirable': [], 'mandatory_credentials': [], 'known_absent': [], 'extraction_complete': True}
Notice / signal type: SOFTWARE PROJECT
Publication: 2026-09-14T07:50:44.418000+00:00
Event date (when retained): UNKNOWN
Deadline: UNKNOWN
Retained verification / observation clock — no new source check implied: 2026-10-30T12:01:56+00:00
Location: Poland | country=PL
Published value / budget / rate: UNKNOWN
Value meaning: UNKNOWN
Original reference: 44485715-00cb-4d2b-93cb-1e061fec0140
Exact proposed next action: Review source and reconstruct requirements.
Responsible project for source / qualification reporting: P016
Intended delivery project / receiver — acceptance unverified: P016

Retained source reference: https://jobs.eu.lever.co/creatio/44485715-00cb-4d2b-93cb-1e061fec0140

Published value is not Pura revenue or an authorised commitment. Source status is separate from owner approval and receiver execution.

ACTION OWNER: ANDREW
ANDREW ACTION: Review source and reconstruct requirements.

STATUS: Owner review
OPPORTUNITY SCORE: 0/100 · Research Required
ESTIMATED VALUE: Not published
DEADLINE: Not published
PROCUREMENT / ENGAGEMENT STAGE: Stage not yet verified
ROUTE: Research — verify participation route
LAST VERIFIED: 30 Oct 2026 · 12:01 GMT

NEXT ACTION

Review source and reconstruct requirements.

CURRENT STAGE: Owner review
WHAT HAPPENED: Radar last recorded source evidence.
WHAT IS HAPPENING NOW: Owner review
ACTION OWNER: ANDREW
BLOCKER: Detailed buyer requirements need confirmation. · Evidence confidence is not yet sufficient. · The participation route needs verification. · Permission for direct contact needs confirmation. · Procurement contact restrictions need checking. · The buyer contact needs verification. · The Pura proposition needs review. · The required response is not yet ready. · A previous contact or duplicate check needs review. · The current owner decision or buyer state prevents contact. · An approved sender must be verified. · Applicable participation requirements need checking. · The opportunity needs current source verification. · The opportunity is below the automatic-eligibility threshold. · A permitted direct contact route is not yet verified.
NEXT ACTION: Review source and reconstruct requirements.

OWNER PURSUIT DECISION

Bounded internal research/proof work. This does not authorise SEND.

Exact action and version

Bounded internal requirement reconstruction and proof assessment
f39622ab3e4a02ba966bfa1f9970a9ea0bfaf141e398a7148be5053970d6f6b8
https://jobs.eu.lever.co/creatio/44485715-00cb-4d2b-93cb-1e061fec0140
f39622ab3e4a02ba966bfa1f9970a9ea0bfaf141e398a7148be5053970d6f6b8

Canonical owner decision history

0 of 0 retained decisions; latest appended first.

Retained canonical decision metadata

Read-only retained metadata: no new decision, receiver admission, START or SEND. Stored hashes are not recomputed or cryptographically revalidated by this view.

WHAT THE BUYER SAYS THEY NEED

KEY PUBLISHED FACTS

Review the source for the detailed published scope.

Revalidation required

WHY RADAR THINKS PURA MAY FIT

Radar sees a possible fit with Capability match requires owner research. This is a Pura hypothesis; detailed scope, delivery capability and procurement constraints still need checking.

Confidence: Not yet assessed

Known: the saved buyer requirement above.
Inferred: potential Pura capability match; not buyer-confirmed.

What still needs checking

Open the full official notice; the saved evidence does not establish that it has been fully expanded.
Detailed requirement, delivery scope and route permission require verification

PROGRESS

DISCOVERED
VERIFIED
OWNER REVIEW
APPROVED
RESEARCHING
REQUIREMENT RECONSTRUCTED
PROOF DECISION
PROOF BUILDING
PROOF QA
PROOF READY
CONTACT READY
OWNER SEND GATE
SENT
WAITING FOR RESPONSE
RESPONSE RECEIVED
COMMERCIAL CONVERSATION
WON / LOST

Current state: Owner review.

Current stage is highlighted. Other stages are possible steps, not a claim they have happened.

ACTIVITY

30 Oct 2026 · 12:01 GMT — Radar last recorded source evidence.
14 Sep 2026 · 09:00 BST — Radar discovered the opportunity.

HUMAN CHECK

Official source available: NO
Radar fully expanded source: NO

Key facts verified: Not yet verified — according to saved evidence; check current source.

Outstanding verification

Open the full official notice; the saved evidence does not establish that it has been fully expanded.
Detailed requirement, delivery scope and route permission require verification

Last verification: 30 Oct 2026 · 12:01 GMT

Official source not yet recorded.

WHY THIS SCORE?

Component	Earned / maximum
Buyer need clarity	0 / 20
Route & contactability	0 / 15
Pura capability fit	0 / 15
Time to value	0 / 15
Proof speed	0 / 10
Evidence confidence	0 / 10
Urgency	0 / 10
Commercial value	0 / 5

WHAT WOULD INCREASE THE SCORE

Obtain stronger evidence for: Buyer need clarity, Route & contactability, Pura capability fit, Time to value, Proof speed, Evidence confidence, Urgency, Commercial value.

WHAT IS HOLDING IT BACK

Not ranked as current work: STALE REVALIDATION REQUIRED. Historical evidence is retained; current source confirmation is required.

CAN WE CONTACT THEM?

Contact mode: OWNER APPROVAL REQUIRED
Direct contact route: NOT YET VERIFIED
Auto-contact eligible: NO

Eligibility is an indicator only. It does not authorise sending.

Why not yet

Detailed buyer requirements need confirmation.
Evidence confidence is not yet sufficient.
The participation route needs verification.
Permission for direct contact needs confirmation.
Procurement contact restrictions need checking.
The buyer contact needs verification.
The Pura proposition needs review.
The required response is not yet ready.
A previous contact or duplicate check needs review.
The current owner decision or buyer state prevents contact.
An approved sender must be verified.
Applicable participation requirements need checking.
The opportunity needs current source verification.
The opportunity is below the automatic-eligibility threshold.
A permitted direct contact route is not yet verified.

TECHNICAL / AUDIT EVIDENCE

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    "engagement": "UNKNOWN",
    "duration": "UNKNOWN",
    "summary": "Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal techn … [preview; original retained]",
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    "rate_min": null,
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    "rate_evidence": "UNKNOWN",
    "ir35_truth": "UNKNOWN",
    "ir35_evidence": "UNKNOWN",
    "remote_truth": "FULLY_REMOTE",
    "remote_evidence": "Structured workplace type: remote | Poland | country=PL | UNKNOWN | UNKNOWN",
    "location": "Poland | country=PL",
    "attendance": "UNKNOWN",
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    "fatal_json": "[]",
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    "lifecycle": "ACTIVE",
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    "engagement_evidence": "UNKNOWN | Support Analyst",
    "location_truth": "UNKNOWN",
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    "source_updated_at": null,
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      "canonical_url": "https://jobs.eu.lever.co/creatio/44485715-00cb-4d2b-93cb-1e061fec0140",
      "observed_at": "2026-09-15T05:00:17+00:00",
      "publication_evidence": "2026-09-14T07:50:44.418000+00:00",
      "facts_json": "{\"site\": \"creatio\", \"team\": \"Customer Support Team\", \"department\": \"AI&No-Code Transformation\", \"commitment\": null, \"workplace_type\": \"remote\", \"location\": \"Poland | country=PL\", \"all_locations\": [\"Poland\"], \"country\": \"PL\", \"salary_range\": null, \"salary_description\": null, \"lists\": [], \"created_at\": 1789372244418, \"source_active_state\": \"ACTIVE\", \"contract_text\": \"UNKNOWN\", \"rate_text\": \"UNKNOWN\", \"ir35_text\": \"UNKNOWN\", \"remote_text\": \"Structured workplace type: remote\", \"attendance\": \"UNKNOWN\", \"travel\": \"UNKNOWN\", \"source_updated_at\": null, \"requirements\": {\"essential\": [], \"desirable\": [], \"mandatory_credentials\": [], \"known_absent\": [], \"extraction_complete\": true}}",
      "inferences_json": "{\"assessment\": {\"model_version\": \"P016_MATCH_MODEL_V2\", \"contract_lane\": \"SENIOR_TRANSFORMATION\", \"work_fit\": \"WEAK\", \"capability_hits\": [], \"leadership_hits\": [], \"false_positive_family\": false, \"application_fit\": \"CREDIBLE\", \"commercial_fit\": \"UNKNOWN\", \"rate_fit\": \"UNKNOWN\", \"travel_fit\": \"COMPATIBLE\", \"freshness\": \"FRESH\", \"listing_age_hours\": 21.16, \"source_active_state\": \"ACTIVE\", \"confidence\": \"MEDIUM\", \"fatal_gates\": [], \"location_truth\": \"UNKNOWN\", \"uk_compatible\": false, \"confirmation_reasons\": [\"RATE_UNKNOWN\", \"CONTRACT_TYPE_UNKNOWN\", \"UK_WORKABILITY_NOT_EVIDENCED\"], \"primary_rejection_reason\": \"LOW_WORK_FIT\", \"classification\": \"REJECT\"}}",
      "unknowns_json": "[\"rate\", \"ir35\", \"engagement\", \"location\"]"
    },
    {
      "id": "7b18ed2d-abae-42cd-b237-1fbe89dcd6fb",
      "source_id": "lever-creatio",
      "source_reference": "44485715-00cb-4d2b-93cb-1e061fec0140",
      "canonical_url": "https://jobs.eu.lever.co/creatio/44485715-00cb-4d2b-93cb-1e061fec0140",
      "observed_at": "2026-09-15T04:00:10+00:00",
      "publication_evidence": "2026-09-14T07:50:44.418000+00:00",
      "facts_json": "{\"site\": \"creatio\", \"team\": \"Customer Support Team\", \"department\": \"AI&No-Code Transformation\", \"commitment\": null, \"workplace_type\": \"remote\", \"location\": \"Poland | country=PL\", \"all_locations\": [\"Poland\"], \"country\": \"PL\", \"salary_range\": null, \"salary_description\": null, \"lists\": [], \"created_at\": 1789372244418, \"source_active_state\": \"ACTIVE\", \"contract_text\": \"UNKNOWN\", \"rate_text\": \"UNKNOWN\", \"ir35_text\": \"UNKNOWN\", \"remote_text\": \"Structured workplace type: remote\", \"attendance\": \"UNKNOWN\", \"travel\": \"UNKNOWN\", \"source_updated_at\": null, \"requirements\": {\"essential\": [], \"desirable\": [], \"mandatory_credentials\": [], \"known_absent\": [], \"extraction_complete\": true}}",
      "inferences_json": "{\"assessment\": {\"model_version\": \"P016_MATCH_MODEL_V2\", \"contract_lane\": \"SENIOR_TRANSFORMATION\", \"work_fit\": \"WEAK\", \"capability_hits\": [], \"leadership_hits\": [], \"false_positive_family\": false, \"application_fit\": \"CREDIBLE\", \"commercial_fit\": \"UNKNOWN\", \"rate_fit\": \"UNKNOWN\", \"travel_fit\": \"COMPATIBLE\", \"freshness\": \"FRESH\", \"listing_age_hours\": 20.16, \"source_active_state\": \"ACTIVE\", \"confidence\": \"MEDIUM\", \"fatal_gates\": [], \"location_truth\": \"UNKNOWN\", \"uk_compatible\": false, \"confirmation_reasons\": [\"RATE_UNKNOWN\", \"CONTRACT_TYPE_UNKNOWN\", \"UK_WORKABILITY_NOT_EVIDENCED\"], \"primary_rejection_reason\": \"LOW_WORK_FIT\", \"classification\": \"REJECT\"}}",
      "unknowns_json": "[\"rate\", \"ir35\", \"engagement\", \"location\"]"
    }
  ],
  "sources": [
    {
      "source_id": "lever-creatio",
      "source_reference": "44485715-00cb-4d2b-93cb-1e061fec0140",
      "canonical_url": "https://jobs.eu.lever.co/creatio/44485715-00cb-4d2b-93cb-1e061fec0140",
      "first_observed": "2026-09-14T08:00:26+00:00",
      "last_observed": "2026-10-30T12:01:56+00:00",
      "is_canonical": 1,
      "source_active_state": "ACTIVE",
      "last_source_verified": "2026-10-30T12:01:55+00:00"
    }
  ],
  "feedback": [],
  "notifications": [],
  "older_observations_available": true
}

Showing up to 20 evidence previews, newest first. Each field is limited to 1,024 characters; related histories show at most 20 rows. Complete original evidence remains retained in the store.

Newer observations Older observations Latest observations

RETAINED WORKSPACE / APPLICATION CONTROLS

WATCH

Support Analyst

Creatio · UNKNOWN

LIVE

Rate
UNKNOWN
RATE_UNKNOWN

IR35
UNKNOWN

Remote
FULLY_REMOTE

Listing age
STALE

Source availability
ACTIVE

Contract lane
SOFTWARE DELIVERY

Duration
UNKNOWN · UNKNOWN

Total value
UNKNOWN · UNKNOWN–UNKNOWN

Payment
UNKNOWN

Delivery model
ORGANISATIONAL_SOFTWARE_DELIVERY

Andrew role / fit
SUPPORTING_PRODUCT_COMMERCIAL_GOVERNANCE

Bruno role / fit
ISTQB_QA_AND_FIRST_CLASS_MATHEMATICS_EVIDENCED_TECHNOLOGY_UNKNOWN

Combined Pura fit
CREDIBLE

Organisational role
DELIVERED_SOFTWARE_IMPLEMENTATION_EVIDENCED

Delivery capacity
UNKNOWN

Time to revenue
UNKNOWN

Risk-adjusted value
LOW

Technology stack / mandatory technologies

["SQL"]
[]

Known capability evidence

Andrew: governed product, commercial, transformation and governance capability. Bruno: owner-confirmed ISTQB testing/QA and First Class Mathematics degree; technology stack remains UNKNOWN. Pura: owner-confirmed delivered software implementations at JLR and Network Plus plus evidenced platform/process/product delivery.

Unknown capability evidence / application gaps

[]

Recommended next action: REVIEW SOURCE AND PROCUREMENT FIT

Assignment summary

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal techn … [preview; original retained]

Matching rationale

{
  "preview": "{\"model_version\": \"P016_MATCH_MODEL_V3_SOFTWARE\", \"contract_lane\": \"SOFTWARE_DELIVERY\", \"work_fit\": \"STRONG\", \"work_delivery_fit\": \"STRONG\", \"application_fit\": \"CREDIBLE\", \"application_procurement_fit\": \"CREDIBLE\", \"commercial_fit\": \"UNKNOWN\", \"rate_fit\": \"UNKNOWN\", \"travel_fit\": \"COMPATIBLE\", \"freshness\": \"STALE\", \"listing_age_hours\": 1108.19, \"source_active_state\": \"ACTIVE\", \"confidence\": \"MEDIUM\", \"fatal_gates\": [], \"location_truth\": \"UNKNOWN\", \"uk_compatible\": false, \"confirmation_reasons\": [\"RATE_UNKNOWN\", \"DURATION_UNKNOWN\", \"CONTRACT_TYPE_UNKNOWN\", \"UK_WORKABILITY_NOT_EVIDENCED\", \"DELIVERY_CAPACITY_CONFIRM\", \"LISTING_AGE_ORIGINAL_STALE\"], \"primary_rejection_reason\": null, \"classification\": \"WATCH\", \"software_role_hits\": true, \"project_profile_hits\": [\"API_INTEGRATION\", \"WORKFLOW_AUTOMATION\"], \"technology_stack\": [\"SQL\"], \"mandatory_technologies\": [], \"technology_gaps\": [], \"andrew_fit\": \"SUPPORTING_PRODUCT_COMMERCIAL_GOVERNANCE\", \"bruno_technical_fit\": \"ISTQB_QA_AND_FIRST_CLASS_MATHEMATICS_EVIDENCED_TE",
  "complete": false,
  "original_retained": true
}

Requirements

{
  "essential": [],
  "desirable": [],
  "mandatory_credentials": [],
  "known_absent": [],
  "extraction_complete": true
}

Fatal gates

[]

Source provenance and timeline

[
  {
    "source_id": "lever-creatio",
    "source_reference": "44485715-00cb-4d2b-93cb-1e061fec0140",
    "canonical_url": "https://jobs.eu.lever.co/creatio/44485715-00cb-4d2b-93cb-1e061fec0140",
    "first_observed": "2026-09-14T08:00:26+00:00",
    "last_observed": "2026-10-30T12:01:56+00:00",
    "is_canonical": 1,
    "source_active_state": "ACTIVE",
    "last_source_verified": "2026-10-30T12:01:55+00:00"
  }
]

Observation timeline

Showing up to 20 evidence previews, newest first. Each field is limited to 1,024 characters; related histories show at most 20 rows. Complete original evidence remains retained in the store.

Newer observations Older observations Latest observations

[
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    "observed_at": "2026-09-16T07:00:16+00:00",
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    "publication_evidence": "2026-09-14T07:50:44.418000+00:00",
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    "inferences_json": "{\"assessment\": {\"model_version\": \"P016_MATCH_MODEL_V2\", \"contract_lane\": \"SENIOR_TRANSFORMATION\", \"work_fit\": \"WEAK\", \"capability_hits\": [], \"leadership_hits\": [], \"false_positive_family\": false, \"application_fit\": \"CREDIBLE\", \"commercial_fit\": \"UNKNOWN\", \"rate_fit\": \"UNKNOWN\", \"travel_fit\": \"COMPATIBLE\", \"freshness\": \"FRESH\", \"listing_age_hours\": 39.17, \"source_active_state\": \"ACTIVE\", \"confidence\": \"MEDIUM\", \"fatal_gates\": [], \"location_truth\": \"UNKNOWN\", \"uk_compatible\": false, \"confirmation_reasons\": [\"RATE_UNKNOWN\", \"CONTRACT_TYPE_UNKNOWN\", \"UK_WORKABILITY_NOT_EVIDENCED\"], \"primary_rejection_reason\": \"LOW_WORK_FIT\", \"classification\": \"REJECT\"}}",
    "unknowns_json": "[\"rate\", \"ir35\", \"engagement\", \"location\"]"
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    "inferences_json": "{\"assessment\": {\"model_version\": \"P016_MATCH_MODEL_V2\", \"contract_lane\": \"SENIOR_TRANSFORMATION\", \"work_fit\": \"WEAK\", \"capability_hits\": [], \"leadership_hits\": [], \"false_positive_family\": false, \"application_fit\": \"CREDIBLE\", \"commercial_fit\": \"UNKNOWN\", \"rate_fit\": \"UNKNOWN\", \"travel_fit\": \"COMPATIBLE\", \"freshness\": \"FRESH\", \"listing_age_hours\": 38.16, \"source_active_state\": \"ACTIVE\", \"confidence\": \"MEDIUM\", \"fatal_gates\": [], \"location_truth\": \"UNKNOWN\", \"uk_compatible\": false, \"confirmation_reasons\": [\"RATE_UNKNOWN\", \"CONTRACT_TYPE_UNKNOWN\", \"UK_WORKABILITY_NOT_EVIDENCED\"], \"primary_rejection_reason\": \"LOW_WORK_FIT\", \"classification\": \"REJECT\"}}",
    "unknowns_json": "[\"rate\", \"ir35\", \"engagement\", \"location\"]"
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    "canonical_url": "https://jobs.eu.lever.co/creatio/44485715-00cb-4d2b-93cb-1e061fec0140",
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    "source_reference": "44485715-00cb-4d2b-93cb-1e061fec0140",
    "canonical_url": "https://jobs.eu.lever.co/creatio/44485715-00cb-4d2b-93cb-1e061fec0140",
    "observed_at": "2026-09-15T04:00:10+00:00",
    "publication_evidence": "2026-09-14T07:50:44.418000+00:00",
    "facts_json": "{\"site\": \"creatio\", \"team\": \"Customer Support Team\", \"department\": \"AI&No-Code Transformation\", \"commitment\": null, \"workplace_type\": \"remote\", \"location\": \"Poland | country=PL\", \"all_locations\": [\"Poland\"], \"country\": \"PL\", \"salary_range\": null, \"salary_description\": null, \"lists\": [], \"created_at\": 1789372244418, \"source_active_state\": \"ACTIVE\", \"contract_text\": \"UNKNOWN\", \"rate_text\": \"UNKNOWN\", \"ir35_text\": \"UNKNOWN\", \"remote_text\": \"Structured workplace type: remote\", \"attendance\": \"UNKNOWN\", \"travel\": \"UNKNOWN\", \"source_updated_at\": null, \"requirements\": {\"essential\": [], \"desirable\": [], \"mandatory_credentials\": [], \"known_absent\": [], \"extraction_complete\": true}}",
    "inferences_json": "{\"assessment\": {\"model_version\": \"P016_MATCH_MODEL_V2\", \"contract_lane\": \"SENIOR_TRANSFORMATION\", \"work_fit\": \"WEAK\", \"capability_hits\": [], \"leadership_hits\": [], \"false_positive_family\": false, \"application_fit\": \"CREDIBLE\", \"commercial_fit\": \"UNKNOWN\", \"rate_fit\": \"UNKNOWN\", \"travel_fit\": \"COMPATIBLE\", \"freshness\": \"FRESH\", \"listing_age_hours\": 20.16, \"source_active_state\": \"ACTIVE\", \"confidence\": \"MEDIUM\", \"fatal_gates\": [], \"location_truth\": \"UNKNOWN\", \"uk_compatible\": false, \"confirmation_reasons\": [\"RATE_UNKNOWN\", \"CONTRACT_TYPE_UNKNOWN\", \"UK_WORKABILITY_NOT_EVIDENCED\"], \"primary_rejection_reason\": \"LOW_WORK_FIT\", \"classification\": \"REJECT\"}}",
    "unknowns_json": "[\"rate\", \"ir35\", \"engagement\", \"location\"]"
  }
]

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Current: NONE

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