Support Analyst
Creatio · UNKNOWN
UNKNOWN
RATE_UNKNOWN
UNKNOWN
FULLY_REMOTE
STALE
ACTIVE
SOFTWARE DELIVERY
UNKNOWN · UNKNOWN
UNKNOWN · UNKNOWN–UNKNOWN
UNKNOWN
ORGANISATIONAL_SOFTWARE_DELIVERY
SUPPORTING_PRODUCT_COMMERCIAL_GOVERNANCE
ISTQB_QA_AND_FIRST_CLASS_MATHEMATICS_EVIDENCED_TECHNOLOGY_UNKNOWN
CREDIBLE
DELIVERED_SOFTWARE_IMPLEMENTATION_EVIDENCED
UNKNOWN
UNKNOWN
LOW
Technology stack / mandatory technologies
["SQL"] []
Known capability evidence
Andrew: governed product, commercial, transformation and governance capability. Bruno: owner-confirmed ISTQB testing/QA and First Class Mathematics degree; technology stack remains UNKNOWN. Pura: owner-confirmed delivered software implementations at JLR and Network Plus plus evidenced platform/process/product delivery.
Unknown capability evidence / application gaps
[]
Recommended next action: REVIEW SOURCE AND PROCUREMENT FIT
Assignment summary
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal techn … [preview; original retained]
Matching rationale
{
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"complete": false,
"original_retained": true
}Requirements
{
"essential": [],
"desirable": [],
"mandatory_credentials": [],
"known_absent": [],
"extraction_complete": true
}Fatal gates
[]
Source provenance and timeline
[
{
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"source_reference": "44485715-00cb-4d2b-93cb-1e061fec0140",
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"first_observed": "2026-09-14T08:00:26+00:00",
"last_observed": "2026-10-30T12:01:56+00:00",
"is_canonical": 1,
"source_active_state": "ACTIVE",
"last_source_verified": "2026-10-30T12:01:55+00:00"
}
]Observation timeline
Showing up to 20 evidence previews, newest first. Each field is limited to 1,024 characters; related histories show at most 20 rows. Complete original evidence remains retained in the store.
Newer observations Older observations Latest observations[
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"inferences_json": {
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{
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"inferences_json": {
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