SENT ✓
WAITING FOR REPLY — existing accepted or owner-confirmed send retained. This message cannot be sent again.
Housing 21
Housing-management workflow joining resident and property information for devolved frontline teams under increasing regulation
SOURCE: Find a Tender · REFERENCE: Not recorded
PUBLISHED: Not published · LAST CHECKED: Not recorded
RESEARCH / MARKET SIGNAL — live actionable demand unverified
OPEN ORIGINAL SOURCECurrent accessibility UNVERIFIED — link retained; no live source check implied
Readable source details and context
- Buyer
- Housing 21
- Captured need / service scope
- February 2026 market engagement sought an HMS to join resident and property information; The notice explicitly describes frontline visibility, ease of use and increasing regulatory control; The expected contract start is November 2026; The official procurement record currently contains planning only
- Notice / signal type
- COMMERCIAL OPPORTUNITY
- Publication
- UNKNOWN
- Event date (when retained)
- UNKNOWN
- Deadline
- UNKNOWN
- Retained verification / observation clock — no new source check implied
- UNKNOWN
- Location
- UNKNOWN
- Published value / budget / rate
- UNKNOWN
- Value meaning
- UNKNOWN
- Original reference
- UNKNOWN
- Exact proposed next action
- Review the prepared follow-up: AUTHORISE SEND or HOLD.
- Responsible project for source / qualification reporting
- P016
- Intended delivery project / receiver — acceptance unverified
- P016
Retained source reference: https://www.find-tender.service.gov.uk/Notice/011113-2026
Supporting documents and evidence references
Published value is not Pura revenue or an authorised commitment. Source status is separate from owner approval and receiver execution.
ACTION OWNER: ANDREW
ANDREW ACTION: Review the prepared follow-up: AUTHORISE SEND or HOLD.
WAITING ON: BUYER
- STATUS
- Waiting for Reply
- OPPORTUNITY SCORE
- 36/100 · Research Required
- ESTIMATED VALUE
- Not published
- DEADLINE
- Not published
- PROCUREMENT / ENGAGEMENT STAGE
- Stage not yet verified
- ROUTE
- Email — permission recorded
- LAST VERIFIED
- Not recorded
Review the prepared follow-up: AUTHORISE SEND or HOLD.
WHAT HAPPENED: Owner recorded a manual email send.
WHAT IS HAPPENING NOW: Waiting for Reply
ACTION OWNER: ANDREW
BLOCKER: Detailed buyer requirements need confirmation. · Evidence confidence is not yet sufficient. · The participation route needs verification. · Permission for direct contact needs confirmation. · Procurement contact restrictions need checking. · The buyer contact needs verification. · The Pura proposition needs review. · The required response is not yet ready. · A previous contact or duplicate check needs review. · The current owner decision or buyer state prevents contact. · An approved sender must be verified. · Applicable participation requirements need checking. · The opportunity is below the automatic-eligibility threshold. · A permitted direct contact route is not yet verified.
NEXT ACTION: Review the prepared follow-up: AUTHORISE SEND or HOLD.
Original decision recorded at: 2026-09-12T08:35:17+00:00
Instruction recorded with that decision — historical context
P016 may execute the already-authorised controlled next step; buyer contact/send remains separately gated.
This retained instruction is not a current execution mandate. The recorded decision and its history are preserved; follow the opportunity's current stage guidance and applicable existing gates. This view does not grant receiver admission, START or SEND.
Canonical owner decision history
1 of 1 retained decisions; latest appended first.
Retained canonical decision metadata
- Receipt ID
- 913d9520-fbd1-4dd4-87e9-82d327bbda50
- Action
- APPROVE_PROCEED
- Recorded actor
- ANDREW_RIGBY
- Original recorded at
- 2026-09-12T08:35:17+00:00
- Prior state
- READY_FOR_ANDREW
- Next state
- OWNER_APPROVED
- Approved version
- HOUSING21-HMS-DIRECT-v1
- Content hash
- f80736897a5b3a88b31780d5e3a7955c07fec389e75c61a2b67161ec66a7db72
- Retained audit SHA256
- 5082f28ccbf19837fce368f42103329e742d540ea456228a8f4026241e351593
Read-only retained metadata: no new decision, receiver admission, START or SEND. Stored hashes are not recomputed or cryptographically revalidated by this view.
OWNER ACTION REQUIRED
CURRENT STAGE
WAITING FOR RESPONSE
LAST ACTION
Existing accepted or owner-confirmed correspondence retained; initial send is not repeated.
ACTION OWNER
ANDREW
NEXT ACTION
Review the prepared follow-up: AUTHORISE SEND or HOLD.
DEADLINE
Not published
BLOCKER
Fresh authority for this follow-up only.
PROOF DECISION
YES — completed and sent. Preserve all proof bytes; no rebuild.
OWNER SEND PACKAGE
BUYER
Housing 21
OPPORTUNITY
Housing-management workflow joining resident and property information for devolved frontline teams under increasing regulation
WHY PURA FITS
Radar sees a possible fit with map one resident/property operational workflow, minimum property, resident, action and evidence data model, focused frontline dashboard/portal concept. This is a Pura hypothesis; detailed scope, delivery capability and procurement constraints still need checking.
VALUE
Not published
DEADLINE
Not published
ROUTE
Email — permission recorded
TO
oliver.butts@housing21.org.uk
FROM
Andy Rigby <andy@pura-support.com>
BCC
andy@pura-support.com, support@pura-support.com
SUBJECT
Follow-up: Housing-management workflow joining resident and property information for devolved frontline teams under increasing regulation
RISKS
Draft follow-up only. No claim of an open procurement, buyer interest, price or commitment.
DUPLICATE STATUS
Prior contact exists. Recheck accepted, rejected and ambiguous attempts before any separately authorised follow-up; never retry automatically.
EXACT PROPOSED MESSAGE
AUTHORISE SEND / HOLD — fresh exact-message authority required. No send is performed by this view.
WHAT THE BUYER SAYS THEY NEED
February 2026 market engagement sought an HMS to join resident and property information The notice explicitly describes frontline visibility, ease of use and increasing regulatory control
KEY PUBLISHED FACTS
- Recorded contact: oliver.butts@housing21.org.uk
Opportunity evidence requires confirmation within 7 days; a source scan alone is not confirmation.
WHY RADAR THINKS PURA MAY FIT
Radar sees a possible fit with map one resident/property operational workflow, minimum property, resident, action and evidence data model, focused frontline dashboard/portal concept. This is a Pura hypothesis; detailed scope, delivery capability and procurement constraints still need checking.
Confidence: Not yet assessed
Known: the saved buyer requirement above.
Inferred: potential Pura capability match; not buyer-confirmed.
What still needs checking
- Open the full official notice; the saved evidence does not establish that it has been fully expanded.
- OWNER_APPROVAL_REQUIRED_BEFORE_NEW_BUYER_CONTACT
- DUPLICATE_OR_PRIOR_CONTACT
PROGRESS
- DISCOVERED
- VERIFIED
- OWNER REVIEW
- APPROVED
- RESEARCHING
- REQUIREMENT RECONSTRUCTED
- PROOF DECISION
- PROOF BUILDING
- PROOF QA
- PROOF READY
- CONTACT READY
- OWNER SEND GATE
- SENT
- WAITING FOR RESPONSE
- RESPONSE RECEIVED
- COMMERCIAL CONVERSATION
- WON / LOST
Current stage is highlighted. Other stages are possible steps, not a claim they have happened.
ACTIVITY
- — Owner recorded a manual email send.
- — Owner decision: Approved.
HUMAN CHECK
Official source available: YES
Radar fully expanded source: NO
Key facts verified: contact — according to saved evidence; check current source.
Outstanding verification
- Open the full official notice; the saved evidence does not establish that it has been fully expanded.
- OWNER_APPROVAL_REQUIRED_BEFORE_NEW_BUYER_CONTACT
- DUPLICATE_OR_PRIOR_CONTACT
Last verification: Not recorded
OPEN OFFICIAL SOURCEFind a Tender ↗PRIMARY OFFICIAL SOURCE
OPEN OFFICIAL NOTICEFind a Tender ↗ADDITIONAL OFFICIAL SOURCES
WHY THIS SCORE?
| Component | Earned / maximum |
|---|---|
| Buyer need clarity | 14 / 20 |
| Route & contactability | 12 / 15 |
| Pura capability fit | 0 / 15 |
| Time to value | 0 / 15 |
| Proof speed | 10 / 10 |
| Evidence confidence | 0 / 10 |
| Urgency | 0 / 10 |
| Commercial value | 0 / 5 |
WHAT WOULD INCREASE THE SCORE
Obtain stronger evidence for: Buyer need clarity, Route & contactability, Pura capability fit, Time to value, Evidence confidence, Urgency, Commercial value.
WHAT IS HOLDING IT BACK
Below primary attention threshold. Unproven components earn zero: capability fit, time to value, evidence confidence, urgency, commercial value.
OPPORTUNITY STRENGTH
54 / 100
How commercially interesting the buyer requirement appears.
PURSUIT READINESS
50 / 100
How ready Pura is to act on it now.
Recorded diagnostic assessment; separate from the production opportunity score. Reassess when evidence changes.
CAN WE CONTACT THEM?
Contact mode: OWNER APPROVAL REQUIRED
Direct contact route: YES
Auto-contact eligible: NO
Eligibility is an indicator only. It does not authorise sending.
Why not yet
- Detailed buyer requirements need confirmation.
- Evidence confidence is not yet sufficient.
- The participation route needs verification.
- Permission for direct contact needs confirmation.
- Procurement contact restrictions need checking.
- The buyer contact needs verification.
- The Pura proposition needs review.
- The required response is not yet ready.
- A previous contact or duplicate check needs review.
- The current owner decision or buyer state prevents contact.
- An approved sender must be verified.
- Applicable participation requirements need checking.
- The opportunity is below the automatic-eligibility threshold.
- A permitted direct contact route is not yet verified.
Open retained pursuit workspace and correspondence
TECHNICAL / AUDIT EVIDENCE
{
"record": {
"id": "housing21-hms",
"buyer": "Housing 21",
"problem": "Housing-management workflow joining resident and property information for devolved frontline teams under increasing regulation",
"taxonomy": "ASSET REGISTER / CUSTOMER PORTAL / COMPLIANCE MONITORING / BUSINESS WORKFLOW",
"priority": "HIGH",
"currentness": "LIKELY_CONTINUING_NEED",
"procurement_state": "NO_LIVE_FORMAL_TENDER_EVIDENCED",
"pursuit_state": "WAITING_FOR_REPLY",
"offer_type": "DISCOVERY",
"price_gbp": 5000,
"duration": "2 weeks",
"outreach_status": "OWNER_CONFIRMED_MANUAL_SEND",
"last_action": "Owner-confirmed manual send to oliver.butts@housing21.org.uk from andy@pura-support.com",
"next_action": "Monitor for an owner-received reply; do not automatically reply or resend",
"route_type": "PROCUREMENT",
"route_endpoint": "oliver.butts@housing21.org.uk",
"route_permission": "PERMITTED_DIRECT_EMAIL",
"receipt_capability": "RELIABLE",
"qa_score": 90,
"auto_status": "DUPLICATE_SUPPRESSED",
"commercial_score": 31.71,
"problem_strength": 94,
"deliverability_score": 92,
"route_quality": 88,
"response_likelihood": 62,
"speed_score": 70,
"reusability_score": 96,
"deliverability": "PURA_CAN_DELIVER",
"commercial_suitability": "HIGH",
"buyer_domain": "housing21.org.uk",
"problem_evidence_json": "[\"February 2026 market engagement sought an HMS to join resident and property information\",\"The notice explicitly describes frontline visibility, ease of use and increasing regulatory control\",\"The expected contract start is November 2026\",\"The official procurement record currently contains planning only\"]",
"deliverables_json": "[\"map one resident/property operational workflow\",\"minimum property, resident, action and evidence data model\",\"focused frontline dashboard/portal concept\",\"regulatory evidence and reporting requirements\",\"implementation roadmap\"]",
"exclusions_json": "[\"replacement HMS\",\"production hosting\",\"live tenant data\",\"integrations/migration\",\"support/SLA\",\"formal procurement response\"]",
"supporting_links_json": "[{\"label\":\"Official Housing 21 planning notice\",\"url\":\"https://www.find-tender.service.gov.uk/Notice/011113-2026\"},{\"label\":\"Official procurement record\",\"url\":\"https://www.find-tender.service.gov.uk/procurement/ocds-h6vhtk-064a7f\"}]",
"outreach_json": "{\"body\":\"Hello Oliver,\\n\\nHousing 21's February market-engagement notice described a need to bring resident and property information together for devolved frontline teams under increasing regulatory control. I appreciate the engagement deadline has passed.\\n\\nPura Support can offer a two-week, £5,000 + VAT discovery around one priority workflow: map roles and evidence, define a minimum data model, produce a focused non-production frontline dashboard/portal concept, and provide a roadmap. A replacement HMS, live data, integrations, hosting and support are excluded.\\n\\nIf the need is still being shaped and no formal tender is live, would a short status and fit call help?\\n\\nRegards,\\nAndrew Rigby\\nPura Support Ltd\\nhttps://pura-support.com\",\"subject\":\"Bounded resident/property workflow discovery\",\"to\":\"oliver.butts@housing21.org.uk\"}",
"truth_report_json": "{\"duplicate_check\":false,\"historical_evidence_presented_as_live_tender\":false,\"policy_version\":\"P016-DIRECT-BUYER-v1\",\"pricing_version\":\"P016-AUTO-PRICING-v1\",\"procurement_bypass_check\":\"NO_LIVE_FORMAL_TENDER_EVIDENCED\",\"qa_score\":90,\"qa_threshold\":90,\"reason_codes\":[\"OWNER_APPROVAL_REQUIRED_BEFORE_NEW_BUYER_CONTACT\",\"DUPLICATE_OR_PRIOR_CONTACT\"],\"receipt_capability\":\"RELIABLE\",\"result\":\"FAIL\",\"route_permission\":\"PERMITTED_DIRECT_EMAIL\"}",
"blockers_json": "[\"OWNER_APPROVAL_REQUIRED_BEFORE_NEW_BUYER_CONTACT\",\"DUPLICATE_OR_PRIOR_CONTACT\"]",
"version": "HOUSING21-HMS-DIRECT-v1",
"content_hash": "f80736897a5b3a88b31780d5e3a7955c07fec389e75c61a2b67161ec66a7db72",
"is_actionable": 1,
"is_fast_cash": 1,
"response_status": "NO_MATCHED_REPLY — LAST_CHECKED 2026-11-05T10:00:04+00:00",
"updated_at": "2026-11-05T10:00:31+00:00"
},
"contact_eligibility": {
"AUTO_CONTACT_ELIGIBLE": false,
"contact_mode": "OWNER APPROVAL REQUIRED",
"threshold": 80,
"gates": {
"requirement_complete": false,
"high_confidence": false,
"buyer_route_verified": false,
"direct_contact_permitted": false,
"procurement_allows_contact": false,
"identity_verified": false,
"proposition_ready": false,
"required_response_ready": false,
"no_duplicate_contact": false,
"no_negative_state": false,
"approved_sender_available": false,
"jurisdiction_satisfied": false,
"live": true,
"score": false,
"direct_route": false
},
"blockers": [
"requirement_complete",
"high_confidence",
"buyer_route_verified",
"direct_contact_permitted",
"procurement_allows_contact",
"identity_verified",
"proposition_ready",
"required_response_ready",
"no_duplicate_contact",
"no_negative_state",
"approved_sender_available",
"jurisdiction_satisfied",
"score",
"direct_route"
],
"send_authorised": false
},
"internal_id": "housing21-hms",
"source_urls_used": [
{
"url": "https://www.find-tender.service.gov.uk/Notice/011113-2026",
"name": "Find a Tender",
"reference": "Not recorded",
"published": null,
"checked": null,
"unavailable": false
},
{
"url": "https://www.find-tender.service.gov.uk/procurement/ocds-h6vhtk-064a7f",
"name": "Find a Tender",
"reference": "Not recorded",
"published": null,
"checked": null,
"unavailable": false
}
],
"lifecycle_audit": {
"owner_actions": [
{
"id": "913d9520-fbd1-4dd4-87e9-82d327bbda50",
"entity_type": "DIRECT_BUYER",
"entity_id": "housing21-hms",
"action": "APPROVE_PROCEED",
"actor": "ANDREW_RIGBY",
"recorded_at": "2026-09-12T08:35:17+00:00",
"prior_state": "READY_FOR_ANDREW",
"next_state": "OWNER_APPROVED",
"approved_action": "DISCOVERY — £5,000 + VAT — 2 weeks contact via oliver.butts@housing21.org.uk",
"approved_version": "HOUSING21-HMS-DIRECT-v1",
"approved_route": "oliver.butts@housing21.org.uk",
"content_hash": "f80736897a5b3a88b31780d5e3a7955c07fec389e75c61a2b67161ec66a7db72",
"next_action": "P016 may execute the already-authorised controlled next step; buyer contact/send remains separately gated.",
"audit_payload_json": "{\"action\": \"APPROVE_PROCEED\", \"actor\": \"ANDREW_RIGBY\", \"approved_action\": \"DISCOVERY \\u2014 \\u00a35,000 + VAT \\u2014 2 weeks contact via oliver.butts@housing21.org.uk\", \"approved_route\": \"oliver.butts@housing21.org.uk\", \"approved_version\": \"HOUSING21-HMS-DIRECT-v1\", \"content_hash\": \"f80736897a5b3a88b31780d5e3a7955c07fec389e75c61a2b67161ec66a7db72\", \"entity_id\": \"housing21-hms\", \"entity_type\": \"DIRECT_BUYER\", \"next_action\": \"P016 may execute the already-authorised controlled next step; buyer contact/send remains separately gated.\", \"next_state\": \"OWNER_APPROVED\", \"prior_state\": \"READY_FOR_ANDREW\", \"recorded_at\": \"2026-09-12T08:35:17+00:00\"}",
"audit_hash": "5082f28ccbf19837fce368f42103329e742d540ea456228a8f4026241e351593"
}
],
"owner_decision": null,
"requirement_reconstructions": []
}
}