North Hertfordshire District Council
End-of-life alarm receiving centre platform requiring resilient workflow, migration and field-service integration
SOURCE: Find a Tender · REFERENCE: Not recorded
PUBLISHED: Not published · LAST CHECKED: Not recorded
RESEARCH / MARKET SIGNAL — live actionable demand unverified
OPEN ORIGINAL SOURCECurrent accessibility UNVERIFIED — link retained; no live source check implied
Readable source details and context
- Buyer
- North Hertfordshire District Council
- Captured need / service scope
- February 2026 PME states the Herts Careline ARC platform is approaching technical and contractual end of life; Scope includes migration, telephony/CRM/field-service integration, resilience, cyber security and operational efficiency; Participation was through Supply Hertfordshire In-tend; The official procurement record currently contains planning only
- Notice / signal type
- COMMERCIAL OPPORTUNITY
- Publication
- UNKNOWN
- Event date (when retained)
- UNKNOWN
- Deadline
- UNKNOWN
- Retained verification / observation clock — no new source check implied
- UNKNOWN
- Location
- UNKNOWN
- Published value / budget / rate
- UNKNOWN
- Value meaning
- UNKNOWN
- Original reference
- UNKNOWN
- Exact proposed next action
- Andrew to approve a strategic partner route; no unattended outreach
- Responsible project for source / qualification reporting
- P016
- Intended delivery project / receiver — acceptance unverified
- P016
Retained source reference: https://www.find-tender.service.gov.uk/Notice/018148-2026
Supporting documents and evidence references
Published value is not Pura revenue or an authorised commitment. Source status is separate from owner approval and receiver execution.
ACTION OWNER: ANDREW
ANDREW ACTION: Andrew to approve a strategic partner route; no unattended outreach
- STATUS
- Ready For Andrew
- OPPORTUNITY SCORE
- 0/100 · Research Required
- ESTIMATED VALUE
- Not published
- DEADLINE
- Not published
- PROCUREMENT / ENGAGEMENT STAGE
- Stage not yet verified
- ROUTE
- Research — verify participation route
- LAST VERIFIED
- Not recorded
Andrew to approve a strategic partner route; no unattended outreach
WHAT HAPPENED: Owner decision: Rejected.
WHAT IS HAPPENING NOW: Ready For Andrew
ACTION OWNER: ANDREW
BLOCKER: Detailed buyer requirements need confirmation. · Evidence confidence is not yet sufficient. · The participation route needs verification. · Permission for direct contact needs confirmation. · Procurement contact restrictions need checking. · The buyer contact needs verification. · The Pura proposition needs review. · The required response is not yet ready. · A previous contact or duplicate check needs review. · The current owner decision or buyer state prevents contact. · An approved sender must be verified. · Applicable participation requirements need checking. · The opportunity needs current source verification. · The opportunity is below the automatic-eligibility threshold. · A permitted direct contact route is not yet verified.
NEXT ACTION: Andrew to approve a strategic partner route; no unattended outreach
WHAT THE BUYER SAYS THEY NEED
February 2026 PME states the Herts Careline ARC platform is approaching technical and contractual end of life Scope includes migration, telephony/CRM/field-service integration, resilience, cyber security and operational efficiency
KEY PUBLISHED FACTS
- Recorded contact: david.martins-hesp@north-herts.gov.uk
Opportunity evidence requires confirmation within 7 days; a source scan alone is not confirmation.
WHY RADAR THINKS PURA MAY FIT
Radar sees a possible fit with partner-scoped current-state workflow and integration discovery, representative event/case data model, non-production operational dashboard concept. This is a Pura hypothesis; detailed scope, delivery capability and procurement constraints still need checking.
Confidence: Not yet assessed
Known: the saved buyer requirement above.
Inferred: potential Pura capability match; not buyer-confirmed.
What still needs checking
- Open the full official notice; the saved evidence does not establish that it has been fully expanded.
- SAFETY_CRITICAL_PARTNER_REQUIRED
- MANUAL_PORTAL_ROUTE
- RECEIPT_NOT_RELIABLE
- COMMERCIAL_SUITABILITY_NOT_HIGH
- PURA_DELIVERABILITY_NOT_PROVED
- DIRECT_EMAIL_NOT_PERMITTED
- QA_BELOW_90
PROGRESS
- DISCOVERED
- VERIFIED
- OWNER REVIEW
- APPROVED
- RESEARCHING
- REQUIREMENT RECONSTRUCTED
- PROOF DECISION
- PROOF BUILDING
- PROOF QA
- PROOF READY
- CONTACT READY
- OWNER SEND GATE
- SENT
- WAITING FOR RESPONSE
- RESPONSE RECEIVED
- COMMERCIAL CONVERSATION
- WON / LOST
Current state: Ready For Andrew.
Current stage is highlighted. Other stages are possible steps, not a claim they have happened.
ACTIVITY
- — Owner decision: Rejected.
HUMAN CHECK
Official source available: YES
Radar fully expanded source: NO
Key facts verified: contact — according to saved evidence; check current source.
Outstanding verification
- Open the full official notice; the saved evidence does not establish that it has been fully expanded.
- SAFETY_CRITICAL_PARTNER_REQUIRED
- MANUAL_PORTAL_ROUTE
- RECEIPT_NOT_RELIABLE
- COMMERCIAL_SUITABILITY_NOT_HIGH
- PURA_DELIVERABILITY_NOT_PROVED
- DIRECT_EMAIL_NOT_PERMITTED
- QA_BELOW_90
Last verification: Not recorded
OPEN OFFICIAL SOURCEFind a Tender ↗PRIMARY OFFICIAL SOURCE
OPEN OFFICIAL NOTICEFind a Tender ↗ADDITIONAL OFFICIAL SOURCES
WHY THIS SCORE?
| Component | Earned / maximum |
|---|---|
| Buyer need clarity | 0 / 20 |
| Route & contactability | 0 / 15 |
| Pura capability fit | 0 / 15 |
| Time to value | 0 / 15 |
| Proof speed | 0 / 10 |
| Evidence confidence | 0 / 10 |
| Urgency | 0 / 10 |
| Commercial value | 0 / 5 |
WHAT WOULD INCREASE THE SCORE
Obtain stronger evidence for: Buyer need clarity, Route & contactability, Pura capability fit, Time to value, Proof speed, Evidence confidence, Urgency, Commercial value.
WHAT IS HOLDING IT BACK
Not ranked as current work: STALE REVALIDATION REQUIRED. Historical evidence is retained; current source confirmation is required.
CAN WE CONTACT THEM?
Contact mode: OWNER APPROVAL REQUIRED
Direct contact route: NOT YET VERIFIED
Auto-contact eligible: NO
Eligibility is an indicator only. It does not authorise sending.
Why not yet
- Detailed buyer requirements need confirmation.
- Evidence confidence is not yet sufficient.
- The participation route needs verification.
- Permission for direct contact needs confirmation.
- Procurement contact restrictions need checking.
- The buyer contact needs verification.
- The Pura proposition needs review.
- The required response is not yet ready.
- A previous contact or duplicate check needs review.
- The current owner decision or buyer state prevents contact.
- An approved sender must be verified.
- Applicable participation requirements need checking.
- The opportunity needs current source verification.
- The opportunity is below the automatic-eligibility threshold.
- A permitted direct contact route is not yet verified.
Open retained pursuit workspace and correspondence
TECHNICAL / AUDIT EVIDENCE
{
"record": {
"id": "north-herts-arc",
"buyer": "North Hertfordshire District Council",
"problem": "End-of-life alarm receiving centre platform requiring resilient workflow, migration and field-service integration",
"taxonomy": "CASE MANAGEMENT / FIELD SERVICE / BUSINESS WORKFLOW / DATA MIGRATION",
"priority": "MEDIUM",
"currentness": "LIKELY_CONTINUING_NEED",
"procurement_state": "NO_LIVE_FORMAL_TENDER_EVIDENCED",
"pursuit_state": "READY_FOR_ANDREW",
"offer_type": "DISCOVERY",
"price_gbp": 5000,
"duration": "2 weeks",
"outreach_status": "NOT_SENT",
"last_action": "Official planning-only lifecycle and human portal boundary verified",
"next_action": "Andrew to approve a strategic partner route; no unattended outreach",
"route_type": "PROCUREMENT_PORTAL",
"route_endpoint": "david.martins-hesp@north-herts.gov.uk",
"route_permission": "MANUAL_ONLY",
"receipt_capability": "UNKNOWN",
"qa_score": 55,
"auto_status": "BLOCKED",
"commercial_score": 7.26,
"problem_strength": 96,
"deliverability_score": 55,
"route_quality": 62,
"response_likelihood": 55,
"speed_score": 48,
"reusability_score": 84,
"deliverability": "PARTNER_MODEL_REQUIRED",
"commercial_suitability": "MEDIUM",
"buyer_domain": "north-herts.gov.uk",
"problem_evidence_json": "[\"February 2026 PME states the Herts Careline ARC platform is approaching technical and contractual end of life\",\"Scope includes migration, telephony/CRM/field-service integration, resilience, cyber security and operational efficiency\",\"Participation was through Supply Hertfordshire In-tend\",\"The official procurement record currently contains planning only\"]",
"deliverables_json": "[\"partner-scoped current-state workflow and integration discovery\",\"representative event/case data model\",\"non-production operational dashboard concept\",\"resilience/security boundary register\",\"migration and acceptance outline\"]",
"exclusions_json": "[\"live telecare or alarm processing\",\"clinical/safety assurance\",\"production hosting\",\"live integrations or migration\",\"support/SLA\",\"formal procurement response\"]",
"supporting_links_json": "[{\"label\":\"Official ARC planning notice\",\"url\":\"https://www.find-tender.service.gov.uk/Notice/018148-2026\"},{\"label\":\"Official procurement record\",\"url\":\"https://www.find-tender.service.gov.uk/procurement/ocds-h6vhtk-065ed5\"}]",
"outreach_json": "{\"body\":\"Hello David,\\n\\nThe Council's ARC market-engagement notice described an end-of-life platform and needs around migration, operational workflow and field-service integration. I appreciate the engagement deadline has passed.\\n\\nPura Support could contribute only through a credible telecare/platform partner: a bounded two-week workflow/integration discovery for £5,000 + VAT. Live alarm processing, safety assurance, production hosting, migration, integrations and support are excluded.\\n\\nCould you confirm the current formal route and whether specialist subcontract support is relevant?\\n\\nRegards,\\nAndrew Rigby\\nPura Support Ltd\\nhttps://pura-support.com\",\"subject\":\"Bounded ARC workflow and integration discovery\",\"to\":\"david.martins-hesp@north-herts.gov.uk\"}",
"truth_report_json": "{\"duplicate_check\":true,\"historical_evidence_presented_as_live_tender\":false,\"policy_version\":\"P016-DIRECT-BUYER-v1\",\"pricing_version\":\"P016-AUTO-PRICING-v1\",\"procurement_bypass_check\":\"NO_LIVE_FORMAL_TENDER_EVIDENCED\",\"qa_score\":55,\"qa_threshold\":90,\"reason_codes\":[\"SAFETY_CRITICAL_PARTNER_REQUIRED\",\"MANUAL_PORTAL_ROUTE\",\"RECEIPT_NOT_RELIABLE\",\"COMMERCIAL_SUITABILITY_NOT_HIGH\",\"PURA_DELIVERABILITY_NOT_PROVED\",\"DIRECT_EMAIL_NOT_PERMITTED\",\"QA_BELOW_90\"],\"receipt_capability\":\"UNKNOWN\",\"result\":\"FAIL\",\"route_permission\":\"MANUAL_ONLY\"}",
"blockers_json": "[\"SAFETY_CRITICAL_PARTNER_REQUIRED\",\"MANUAL_PORTAL_ROUTE\",\"RECEIPT_NOT_RELIABLE\",\"COMMERCIAL_SUITABILITY_NOT_HIGH\",\"PURA_DELIVERABILITY_NOT_PROVED\",\"DIRECT_EMAIL_NOT_PERMITTED\",\"QA_BELOW_90\"]",
"version": "NHDC-ARC-PARTNER-v1",
"content_hash": "e71e06f389cab4cba44919bbb653daba872cb99c6dd37359a72212fad76fd807",
"is_actionable": 1,
"is_fast_cash": 1,
"response_status": "NOT_CHECKED — AUTHORISED_INBOUND_CAPABILITY_ABSENT",
"updated_at": "2026-11-05T10:00:31+00:00"
},
"contact_eligibility": {
"AUTO_CONTACT_ELIGIBLE": false,
"contact_mode": "OWNER APPROVAL REQUIRED",
"threshold": 80,
"gates": {
"requirement_complete": false,
"high_confidence": false,
"buyer_route_verified": false,
"direct_contact_permitted": false,
"procurement_allows_contact": false,
"identity_verified": false,
"proposition_ready": false,
"required_response_ready": false,
"no_duplicate_contact": false,
"no_negative_state": false,
"approved_sender_available": false,
"jurisdiction_satisfied": false,
"live": false,
"score": false,
"direct_route": false
},
"blockers": [
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"high_confidence",
"buyer_route_verified",
"direct_contact_permitted",
"procurement_allows_contact",
"identity_verified",
"proposition_ready",
"required_response_ready",
"no_duplicate_contact",
"no_negative_state",
"approved_sender_available",
"jurisdiction_satisfied",
"live",
"score",
"direct_route"
],
"send_authorised": false
},
"internal_id": "north-herts-arc",
"source_urls_used": [
{
"url": "https://www.find-tender.service.gov.uk/Notice/018148-2026",
"name": "Find a Tender",
"reference": "Not recorded",
"published": null,
"checked": null,
"unavailable": false
},
{
"url": "https://www.find-tender.service.gov.uk/procurement/ocds-h6vhtk-065ed5",
"name": "Find a Tender",
"reference": "Not recorded",
"published": null,
"checked": null,
"unavailable": false
}
],
"lifecycle_audit": {
"owner_actions": [
{
"id": "d0e722bb-89cf-4ba7-a16c-7aa8f56033c0",
"entity_type": "DIRECT_BUYER",
"entity_id": "north-herts-arc",
"action": "DECLINE",
"actor": "ANDREW_RIGBY",
"recorded_at": "2026-09-15T07:55:21+00:00",
"prior_state": "READY_FOR_ANDREW",
"next_state": "REJECTED",
"approved_action": "DISCOVERY — £5,000 + VAT — 2 weeks contact via david.martins-hesp@north-herts.gov.uk",
"approved_version": "NHDC-ARC-PARTNER-v1",
"approved_route": "david.martins-hesp@north-herts.gov.uk",
"content_hash": "e71e06f389cab4cba44919bbb653daba872cb99c6dd37359a72212fad76fd807",
"next_action": "Declined by Andrew; retain evidence and take no external action.",
"audit_payload_json": "{\"action\": \"DECLINE\", \"actor\": \"ANDREW_RIGBY\", \"approved_action\": \"DISCOVERY \\u2014 \\u00a35,000 + VAT \\u2014 2 weeks contact via david.martins-hesp@north-herts.gov.uk\", \"approved_route\": \"david.martins-hesp@north-herts.gov.uk\", \"approved_version\": \"NHDC-ARC-PARTNER-v1\", \"content_hash\": \"e71e06f389cab4cba44919bbb653daba872cb99c6dd37359a72212fad76fd807\", \"entity_id\": \"north-herts-arc\", \"entity_type\": \"DIRECT_BUYER\", \"next_action\": \"Declined by Andrew; retain evidence and take no external action.\", \"next_state\": \"REJECTED\", \"prior_state\": \"READY_FOR_ANDREW\", \"recorded_at\": \"2026-09-15T07:55:21+00:00\"}",
"audit_hash": "18c59476dc5547c1308bfdf3d9e2fb402862653db77c392733c4ffcd5533bbf2"
}
],
"owner_decision": null,
"requirement_reconstructions": []
}
}